
10,000+ employees
Founded 1999
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.
🔥 0 minutes ago
🏈 Alabama, Alaska, +34 more states – Remote
💵 $18 - $27 / hour
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1999
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.
• Coordinate and facilitate patient billing and collection activities across billing, payment posting, collections, payer claims research, and accounts receivable • Process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and payment plans accurately and timely • Coordinate with staff and physician office staff to ensure correct processing • Reconcile, balance, and pursue account balances, payments, and denials using payer remits, contracts, customer service, spreadsheets, and collection policies • Research payments, denials, and accounts to identify short/overpayments, contract discrepancies, incorrect financial classes, and errors • Make appeals and corrections as necessary • Build working relationships with business units, hospital departments, and provider offices • Identify payment issue trends and communicate with internal and external customers to educate and correct problems • Respond to incoming calls and make outbound calls to resolve billing, payment, and accounting issues • Provide customer service to patients, families, providers, and other customers • Work toward patient financial services goals for outstanding accounts and reduce Accounts Receivable balances • Document activity, provide statistical data, prepare issue lists, and communicate accurately with payers • Work independently under general supervision and report to a Supervisor or Manager
• 1 year patient financial services (Central Billing) or medical claims experience • Experience submitting appeals and understanding EOBs • General knowledge of codes used for claim processing • High school diploma/GED or equivalent working knowledge • Knowledge of patient financial services, financial/collecting services, or insurance industry processes acquired over one or more years of work experience • Ability to manage multiple tasks simultaneously with minimal supervision and work independently • Strong interpersonal, oral, and written communication skills • Strong knowledge of common office software, word processing, spreadsheet, and database software • Work experience with the Company’s systems and processes preferred • Previous cash collections experience preferred • Additional related education and/or experience preferred
• Banner provides equipment • Great Place To Work® Certification™ workplace investment and wellbeing culture • Full-time Monday-Friday daytime schedule • Remote work arrangement
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