Clinical Program Improvement Specialist

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Banyan Treatment Centers

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🏥 Healthcare

👥 B2C

🧘 Wellness

💰 Series unknown on 2023-07

Healthcare • B2C • Wellness

Banyan Treatment Centers is a nationwide network of addiction and mental health treatment facilities that provide a full continuum of evidence-based care, including medical detox, residential inpatient, partial hospitalization, intensive outpatient, outpatient, and telehealth programs. They treat substance use disorders and co-occurring mental health conditions across specialized tracks (veterans, first responders, LGBTQ+, pregnant women, faith-based programs), verify insurance coverage with many major providers, and emphasize individualized clinical treatment, aftercare coordination, and alumni support.

📋 Description

• Support the National Clinical Director of Virtual Care in building, refining, and scaling the infrastructure behind Banyan's Virtual IOP • Lead design, build-out, and ongoing iteration of the enhanced clinical training program • Partner with Clinical Supervisors on staff training needs identified through supervision and case review • Build onboarding curriculum aligned with the Clinical Operations Coordinator • Map and refine the clinical intake process, including workflow, documentation templates, and hand-off points • Partner with Compliance on documentation adherence audits and staff remediation plans • Track compliance gaps and develop job aids, checklists, and reference tools for clinical staff • Design outcomes tracking policies and select measurement tools • Build reporting cadence and dashboards for clinical KPIs and census-related outcomes • Translate outcomes data into curriculum and continuous program improvement recommendations • Develop alumni programming for the Virtual IOP track and support transitions into alumni programming • Contribute program design input and draft frameworks for the evolution of the telehealth IOP model • Support admission criteria and clinical framework projects • Establish and facilitate a patient/client feedback panel and synthesize feedback into actionable recommendations • Provide PRN facilitation coverage for IOP groups as needed • Support additional cross-functional initiatives for telehealth IOP growth and strategic priorities

🎯 Requirements

• Master's degree in a behavioral health field, such as counseling, social work, or psychology • Strong written and verbal communication skills • Comfortable building processes, training materials, and documentation from the ground up • Experience with or strong aptitude for program development, process improvement, and data-informed decision-making • Working knowledge of behavioral health / SUD treatment settings preferred, including IOP, PHP, or similar levels of care • Experience working directly with patients preferred • Ability to provide PRN facilitation coverage for IOP groups as needed

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance • Short- and long-term disability coverage • 401(k) with employer match • Paid time off and holidays • Employee assistance and wellness programs