Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Florida, +4 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Brown & Brown Insurance

Brown & Brown Insurance

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Independently manage assigned client service deliverables and contribute to client strategy through analysis, recommendations, and execution. • Collaborate with Senior Account Managers and Account Managers to execute strategy deliverables for assigned client accounts. • Maintain internal client documentation, own tasks and deliverables, respond to client inquiries, and maintain project plans. • Prepare RFPs and RFIs, coordinate insurance carrier proposals, prepare Executive Summaries, monitor timelines, and participate in implementation. • Maintain current and historical plan designs, process maps, rates, plan documents, and client information in the client database. • Perform certificate and contract reviews, plan design analyses, and benchmarking. • Participate in client claim audits, perform audit criteria, summarize results, and provide insights, analysis, and recommendations. • Identify, assess, resolve, and escalate issues as needed. • Build relationships with Account Executives, Senior Account Managers, clients, and insurance carriers. • Advise clients on insurance plans, evaluate plan options, interpret data and market benchmarks, and develop recommendations. • Coordinate resources to resolve client issues and exercise independent judgment in prioritizing needs and determining solutions. • Attend client meetings and provide consultation. • Apply group insurance expertise to assist clients with plan questions and issue resolution.

🎯 Requirements

• Bachelor’s degree required. • Minimum 5 years’ experience in a similar role at a comparable level in Group Insurance. • High level of knowledge about short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision. • High level of technical knowledge in contracts, plan design, claim processes, and vendor capabilities. • Excellent interpersonal, verbal/written communication, and presentation skills required. • Proficiency in Microsoft Office applications required. • Ability to work independently and collaboratively in a virtual working environment. • Detail-oriented with highly developed organizational skills; ability to prioritize, handle multiple projects simultaneously, and manage strict deadlines and turnaround requirements. • Ability to establish credibility with organizational stakeholders and clients through confident, integrity-based communication and actions. • Proactive/action-oriented approach with ownership of tasks and next steps. • Must be actively licensed (Life, Accident, and Health License) or willing to obtain the license in the state of residence within the first 6 months of employment. • Experience with Salesforce preferred.

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts

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