Benefits Account Manager – Public Sector

Job not on LinkedIn

🕒 September 10

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Brown & Brown Insurance

Brown & Brown Insurance

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Manage and retain an assigned book of business focused on public sector clients • Define implementation strategy, timelines, and success criteria with clients • Lead implementation kickoffs and facilitate decision-making across client leadership and teams • Manage carrier and vendor relationships, service delivery, performance standards, and contractual obligations • Coordinate benefits solutions to align with client objectives • Develop and execute client wellness strategies with wellness partners • Attend wellness-related events to reinforce program goals and employee engagement • Anticipate client risks, dependencies, and roadblocks and adjust plans proactively • Act as a trusted advisor by delivering clear guidance • Resolve escalated issues affecting trust, timing, employee experience, or outcomes • Maintain client relationships through proactive communication, accountability, and follow-through • Lead benefits compliance alignment, renewals, and Open Enrollment strategy

🎯 Requirements

• Bachelor’s degree in Business Administration, Human Resources, Finance, Risk Management, Public Administration, or related field, or equivalent relevant work experience • 5+ years of experience in employee benefits account management, benefits consulting, brokerage, or a related client-facing role • Prior experience managing a book of business, with demonstrated accountability for client retention and relationship growth • In-depth knowledge of employee benefits programs, including group medical, dental, vision, pharmacy management, life, disability, and workplace benefits • Working knowledge of public sector benefits environments, including governmental entities, municipalities, law enforcement agencies, special taxing districts, and school districts • Understanding of benefits compliance and regulatory frameworks, including ACA, ERISA, COBRA, and HIPAA • Knowledge of Open Enrollment planning and execution • Familiarity with carrier and vendor operations, service models, and performance standards • Understanding of public sector governance, multi-layered decision-making, and procurement considerations • Strong client relationship management skills • Strategic planning and execution skills for implementations, renewals, and Open Enrollment initiatives • Excellent verbal and written communication skills • Skilled at facilitating decision-making conversations with client leadership and internal teams • Active Life & Health Insurance license or ability to obtain within the first 90 days • Experience serving public sector clients preferred • Advanced coursework or continuing education in employee benefits, compliance, or public sector administration is a plus • Professional designations such as CEBS, PHR/SPHR, or SHRM-CP/SHRM-SCP are a plus

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts • Additional benefits may apply; enrollment waiting periods or eligibility criteria may apply

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