IT Service Management Intern, Spring 2027

Job not on LinkedIn

🕒 September 16

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏱ Part Time

⚪️ Entry-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 30%

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Blue Cross and Blue Shield of Louisiana

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1934

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association, offering a range of health insurance products and services in the state of Louisiana. The company provides health, dental, and travel insurance options, including Medicare Advantage plans such as HMO and PPO. They focus on delivering comprehensive healthcare coverage through various plans to meet varying customer needs, while partnering with doctors, hospitals, and clinics to ensure quality care and support. Additionally, the company emphasizes wellness programs, cost-saving opportunities, and accessibility for its members.

📋 Description

• Support delivery of reliable IT services through daily IT Service Management activities • Gain hands-on experience with ITIL processes including Incident Management, Change Management, Problem Management, Knowledge Management, and Service Asset & Configuration Management • Monitor and support service operations • Maintain IT Service Management documentation • Contribute to process improvements • Ensure compliance with company policies and applicable regulations

🎯 Requirements

• Junior or senior-level undergraduate, Master’s-level student, or recent graduate in Computer Science, ISDS, Business Administration, Cybersecurity, or a related field • Minimum cumulative GPA of 2.5; 3.0+ GPA preferred • Knowledge of various Information Technology disciplines, including application development, systems support, networking, and operations • Knowledge of IT Service Management/ITIL Framework processes, including Change Management, Incident Management, Problem Management, Service Level Management, Knowledge Management, Service Asset and Configuration Management, and Discovery • Familiarity with ServiceNow or other IT Service Management solutions is a plus • Working knowledge of Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, and Outlook • Familiarity with collaboration, automation, or AI-enabled productivity tools such as Microsoft Copilot or Power Platform is a plus • Effective oral and written communication abilities • Ability to think analytically and present ideas professionally • Self-motivated, adaptable to a changing work environment, and team-oriented • Undergraduates must be able to work 20 hours per week during spring and fall semesters and 30–35 hours per week during summer • Basic understanding of healthcare strategic and technology trends • Successful completion of background and pre-employment drug screening required before hire • Individuals convicted of a felony involving dishonesty or breach of trust must obtain written consent from their state insurance commissioner to work in the insurance industry

🏖️ Benefits

• Resources to live well and be healthy • Learning and professional development opportunities • Skills development opportunities • Community service opportunities • Smoke- and tobacco-free workplace • Background and pre-employment drug screening • Reasonable accommodation support for individuals with disabilities

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