Account Executive

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $52k - $74k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Manage a portfolio of small to medium size accounts • Support a Global Account Manager with core client-facing responsibilities • Monitor customer feedback and identify and resolve issues • Review and resolve discrepancies, including credit card reconciliation • Develop a business plan with customers or support plan execution • Prepare and analyze data • Manage business plans and customer metrics • Conduct client reviews, reporting, projects, and surveys • Analyze and develop plans specific to client needs from a project experience standpoint • Work with CRM and client technology tools

🎯 Requirements

• Comfortable supporting Central and West Coast clients • Experience in Quality/Account management methodology and Customer Service • Knowledge of project management and Global Distribution Systems (GDS) • Extensive knowledge of travel industry dynamics through agency or procurement experience • Business analysis and financial acumen • Prior experience with Microsoft Excel, PowerPoint, and data analytics • Good command of the English language • Knowledge of client technology tools • College, Associate, or University degree or equivalent experience • Thorough knowledge of CRM tools and appropriate technology enablers

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Reasonable and necessary accommodations

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