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Account Executive

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $53k - $73k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

Where this job comes from

Posted on BCD Travel's careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

Logo of BCD Travel

BCD Travel

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Support a portfolio of medium-to-large size accounts • Provide inside and client-facing program management support • Monitor customer feedback and identify and resolve issues • Review and resolve discrepancies, including credit card reconciliation • Develop business plans with customers or support plan execution • Communicate updates and escalate when necessary • Establish and maintain relationships with key customer contacts • Work with CRM tools and appropriate technology enablers • Analyze and develop plans specific to client needs from a project experience standpoint • Conduct research, gather and analyze information and data • Prepare client reviews and presentations • Request and validate ad hoc financial and management reports • Manage customer metrics and maintain data sources • Maintain CRM updates • Create and manage surveys • Assist with projects and MS Office support • Facilitate effective communication with all levels of the program management team

🎯 Requirements

• Must reside in the United States • Must reside in the PT time zone or be willing to work the business hours of this time zone daily • Knowledge of project management and BCD Travel Products and Services • Extensive knowledge of travel industry dynamics obtained through agency or procurement experience • Business analysis and financial acumen • Skilled in using Excel for reporting purposes and creating PowerPoint slide decks • Experience with Power BI or other Business Intelligence tools is a plus • Good command of the English language • Communication and interpersonal skills, comfortable interacting with all levels of the organization • Knowledge of client technology tools • College, Associate, or University degree or equivalent experience

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Work at the forefront of travel technology and help shape the future of business travel • Generous vacation days • Mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Work From Anywhere opportunity for 60 days per year

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