Field Applications Specialist

🔥 17 hours ago

🐊 Florida, Illinois, +11 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Lead customer onboarding from purchase through implementation • Deliver application-focused training tailored to customer workflows and expertise levels • Educate customers on best practices for instrument and application performance • Support initial setup, validation, and workflow readiness • Provide advanced application support and troubleshooting across instruments and workflows • Resolve complex technical challenges with customers and coordinate escalations • Drive utilization through proactive scientific consultation and workflow optimization • Identify gaps and recommend best-practice solutions • Strengthen customer satisfaction, retention, and value realization • Identify opportunities to expand application usage and workflow breadth • Partner with Account Managers and Technical Sales Specialists on growth opportunities • Collaborate with commercial, technical sales, service, and marketing teams • Provide field insights for product development and training programs

🎯 Requirements

• Bachelor’s degree in life sciences or related field • Hands-on experience with flow cytometry applications and cell sorting • Strong troubleshooting capabilities across complex workflows • Ability to translate scientific concepts into practical application • Strong training, communication, and presentation skills • Valid driver’s license with at least 3 years of driving history • Ability and willingness to travel extensively (60–70%), including multi-day overnight travel

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Learning, growth, and development opportunities • Workplace accommodations considered pursuant to applicable law • COVID-19 vaccination accommodation process where applicable

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