ABA Scheduling Assistant

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Behavioral Health Works, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

👥 B2C

💰 Corporate round on 2019-02

Healthcare • B2C

Behavioral Health Works, Inc. is a provider of Applied Behavior Analysis (ABA) and individualized outpatient services for individuals with autism and other developmental disabilities. The company works collaboratively with families, schools, payers and other professionals to teach new skills and reduce harmful or disruptive behaviors, and also offers ancillary support services and assistance with funding. Headquartered in Garden Grove, CA, BHW operates in multiple U. S. states and emphasizes a care-team and community-focused approach.

📋 Description

• Support Scheduling Coordinators with daily scheduling activities and administrative tasks. • Respond to phone calls, emails, chats, and text messages related to scheduling. • Communicate schedule changes, cancellations, and coverage updates to employees and internal teams. • Document scheduling communications accurately and maintain up-to-date scheduling information. • Assist with employee availability, coverage requests, and scheduling follow-up. • Deliver professional customer service while maintaining confidentiality and following established scheduling procedures.

🎯 Requirements

• High school diploma or equivalent required. • At least one year of experience in administrative support or customer service within a healthcare, behavioral health, or related setting that required high-volume communication. • Must be comfortable making phone calls. • Ability to communicate effectively through phone, email, chat, and text with strong verbal and written communication skills. • Strong organizational, time management, and communication skills. • Ability to multitask, maintain confidentiality, and work independently while collaborating with a team. • Proficiency with Microsoft Office and/or Google Workspace.

🏖️ Benefits

• Flexible schedules • Health, Dental, Chiropractic, and Vision Insurance • Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance • 401(k) • Pet Insurance Discounts • Paid Time Off • Company Paid Holidays (6 fixed, 3 floating) • Professional Development Assistance • Referral Program • Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities.