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Content Migration and Training Assistant

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $21 - $29 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

✍️ Content Marketing Manager

đź‘» Ghost score 3%

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Logo of Berklee Online

Berklee Online

51 - 200 employees

Founded 2002

📚 Education

📱 Media

Education • Media

Berklee Online is the online division of the prestigious Berklee College of Music. It offers online undergraduate and graduate degree programs, certificates, and individual courses in music, dance, theater, and music production. Berklee Online provides students around the world access to the same quality education as on-campus students, allowing them to learn from Berklee's expert faculty from anywhere. The programs emphasize a global and innovative approach to arts education, supporting learners in attaining their creative and career goals.

đź“‹ Description

• Review and update ITS webpage content on berklee.edu • Transfer content from berklee.edu to the ITS Help Center knowledge base • Maintain content accuracy in the ITS Help Center • Create and organize training materials for the Workday Student project • Track training participation • Edit and proofread student communications, including emails and announcements • Assist with special ad hoc projects • Participate in articulating project status and interactions with team members • Collaborate with ITS and TTS team members, SMEs, and project managers • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree or equivalent experience required • Strong decision-making and organizational skills • Excellent communication and writing skills • Ability to work collaboratively with others and take direction on tasks • Ability to work independently, manage deadlines, and complete tasks on time • Proficiency in Google Workspace, including Google Docs, Google Sheets, and Gmail • Proficiency in Atlassian Confluence • Proficiency in teleconferencing tools, including Zoom • Knowledge of content management systems such as Drupal preferred • Knowledge of Apple Mac OS preferred • Knowledge of Workday preferred

🏖️ Benefits

• Benefits of working at Berklee, as described on the Total Rewards page • Reasonable accommodations for persons with disabilities • Other benefits and privileges of employment

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