Health Coach

Job not on LinkedIn

🔥 6 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $18 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Better Health Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Better Health Group is a healthcare organization focused on transforming primary care through a value-based care model. They empower independent and group clinics to deliver personalized, prevention-focused care that leads to better health outcomes and increased satisfaction while reducing costs. With nearly 20 years of refining their care management model, they provide clinics with access to a no-cost system that includes data and analytics, financial security, staff support, and quality management. Better Health Group partners with health plans to offer preferred contract terms and reduces administrative burdens, allowing clinics to efficiently manage medical expenses and cash flow. They serve various markets across the United States and have reached a milestone of 100 clinics.

📋 Description

• Conduct proactive telephone outreach to support engagement in healthcare services, preventive care, and follow-up activities • Facilitate Transitional Care Management outreach after hospital discharges or qualifying healthcare events • Coordinate follow-up appointments and communication between patients and healthcare providers • Support reduction of avoidable hospital readmissions by reinforcing discharge instructions and identifying barriers to follow-up care • Schedule Annual Wellness Visits and other preventive care appointments • Conduct Social Determinants of Health surveys and refer identified concerns to appropriate resources or internal teams • Support medication adherence by confirming prescription fills and coordinating with pharmacies, providers, and internal teams • Educate patients about healthcare benefits, resources, and services • Document outreach, appointment coordination, barriers, and follow-up activities in designated systems • Collaborate with clinical and operational teams to escalate concerns and support continuity of care • Maintain patient confidentiality and comply with HIPAA, organizational policies, and care coordination protocols • Perform additional duties as assigned • Report to the Manager, Operations

🎯 Requirements

• High school diploma or equivalent required • Associate's or bachelor's degree in healthcare, health promotion, public health, psychology, or a related field preferred • 1+ year of experience in healthcare, patient outreach, care coordination, health coaching, customer service, or a related field preferred • Familiarity with healthcare operations, preventive care, Transitional Care Management (TCM), medication adherence, and Social Determinants of Health (SDOH) preferred • Strong interpersonal and patient engagement skills • Excellent verbal and written communication skills • Strong organizational and time-management skills • Strong critical thinking and problem-solving skills • Ability to work independently and collaborate with cross-functional teams • Proficiency with Google Workspace (Drive, Docs, Sheets, Slides) • Ability to navigate electronic medical records, patient management systems, and other healthcare technology • Strong attention to detail, accountability, and timely completion of outreach activities • Ability to maintain confidentiality and handle protected health information in accordance with HIPAA • Appreciation of cultural diversity and sensitivity toward served patient populations • Ability to perform the stated physical requirements, including extended sitting, computer and telephone use, and occasional standing, walking, bending, and reaching