Research Recruitment Coordinator

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🕒 June 29

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Betting Hero

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

📣 Marketing

🎲 Gambling

🎮 Gaming

Marketing • Gambling • Gaming

Betting Hero is the leading in-person customer acquisition company in the legal U. S. online gambling industry. The company partners with top sports betting and online gambling operators across venues in the U. S. , assisting over 500,000 customers in registering, depositing, and betting on legal U. S. online sports books and casinos. Betting Hero focuses on helping people enjoy their mobile betting experience and has achieved significant growth within the industry, expanding its team to continue its success.

📋 Description

• Participant Recruitment and Scheduling: Assist with identifying, screening, and scheduling participants for in-person and remote studies. • Research Logistics: Coordinate study setup, manage session invites, track attendance, and ensure smooth day-of execution. • Communication Management: Serve as a point of contact for participants-sending confirmations, reminders, and follow-ups. • Data Tracking and Documentation: Maintain accurate participant and project records; support panel database updates. • Tool Support: Help maintain and organize research tools, documentation, and shared resources. • Incentive Processing: Assist with participant payments and ensure timely delivery of incentives. • Collaboration: Work closely with senior leaders to identify process improvements and enhance team efficiency. • Administrative Support: Provide general coordination and administrative support for ongoing research initiatives.

🎯 Requirements

• 1–2 years of experience in research coordination, project coordination, marketing operations, or administrative support (experience in SaaS, gaming, or agency environments a plus) • Exceptionally organized and detail-oriented, with strong time management skills. • Excellent written and verbal communication skills. • Able to multitask effectively and stay calm under pressure. • Comfortable using tools such as Google Workspace, Jira, Respondent, UserInterviews and/or Qualtrics. • A proactive problem solver who enjoys supporting a collaborative team. • Passionate about understanding users and improving digital experiences in the iGaming space. • Experience in iGaming is not required but would be a great bonus!

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development