Payment Operations Associate

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $25 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Beyond Finance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

💳 Fintech

👥 B2C

💰 $110M Debt Financing on 2021-02

Finance • Fintech • B2C

Beyond Finance is a financial services company that offers debt consolidation and management solutions to help individuals move beyond debt. They provide personalized options to reduce fees and interest, and aim to cut monthly payments for enrolled debts by 40% or more. Beyond Finance assists clients through a structured program designed to eliminate debt typically within 24 to 48 months, utilizing an easy-to-use mobile app for program management. Despite the potential impacts on credit scores, their services have positively impacted over 700,000 clients, offering consolidation loans ranging from $1,000 to $100,000. They also focus on customer satisfaction, receiving high ratings on platforms such as Trustpilot.

📋 Description

• Manage daily settlement pipeline and exception reporting for the payment setup and clearing process • Communicate with creditors and agencies by phone and email to clear payment exceptions and uncleared payments • Support acquisition of required documentation to successfully remit payments • Request proof of payment from collection agencies, creditors, and the third-party payment processor • Use the accumulation of funds banking ledger to determine payment remittance availability and ensure sufficient deposit account balances • Respond to internal and external inquiries and requests for information and departmental support • Scan necessary documents and attach them to client accounts in Salesforce • Multitask while maintaining attention to detail • Provide word processing, typing correspondence, and proofreading support • Flex-work to manage multiple priorities, tight deadlines, and last-minute changes • Handle special projects and assignments directed by Business Operations • Research and ensure accuracy when handling escalation issues

🎯 Requirements

• Undergrad Degree preferred or 3-5 years of experience • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Adobe and Outlook with an ability to learn our systems • Outstanding interpersonal, detail-oriented and problem-solving skills • Positive, Prompt, and Reliable • Salesforce experience preferred • Quality customer relations skills and phone etiquette • Ability to work well under pressure and meet deadlines • Proven track record of working cooperatively and effectively with various work styles, levels of management and support staff • Strong verbal and written communication skills

🏖️ Benefits

• Considerable employer contributions for health, dental, and vision programs • Generous PTO, paid holidays, and paid parental leave • 401(k) matching program • Merit advancement opportunities • Career development & training • Uplifting, collaborative work environment • Community, connection, and belonging across the organization