Operations Support Contract Manager

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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InterMed

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

InterMed is a healthcare technology management services company that partners with hospitals and other healthcare providers to manage medical equipment assets and imaging modalities. They provide comprehensive HTM programs covering regulatory compliance, complete equipment lifecycle administration, preventative maintenance, rapid-response "JumpTeams" for temporary staffing and special projects, biomedical and diagnostic imaging services, and new, pre-owned, and rental equipment sales. InterMed offers tailored service agreements, time-and-material support, and vendor-neutral imaging consulting aimed at improving quality, cost-effectiveness, timeliness, and confidence in clients' healthcare technology operations.

📋 Description

• Oversee accurate and timely administration of client contracts, vendor service agreements, and warranties in the Healthcare Technology Management environment • Enter and maintain complete, accurate, and current contract records in the CMMS, including terms, coverage, assets, dates, pricing, and supporting documentation • Serve as the contract-module subject matter expert by standardizing workflows, resolving data and process issues, training users, and promoting consistent CMMS use • Monitor contract expirations and provide Sales and Service Operations with renewal information and documentation • Reconcile contract data across CMMS, CRM, billing, and other systems; investigate discrepancies and coordinate corrections • Monitor customer accounts, contract coverage, and system configuration for accurate service and billing execution • Coordinate amendments from data preparation through execution and implementation • Partner with Operations Support, Service Operations, and IT to improve amendment roles, workflows, system requirements, and hand-offs • Develop or review test scripts, perform user acceptance testing, document results and defects, and verify CMMS enhancements • Maintain complete and accurate CMMS case records, including issues, actions, status, resolutions, and follow-up

🎯 Requirements

• Working knowledge of contract financial concepts, including service revenue, cost, margin, pricing, billing terms, and the financial impact of contract setup or data errors • Minimum 2 years CMMS database management and support or related experience • Experience reviewing contract terms, amendments, supporting documentation, and approval requirements is preferred • Paralegal or contract-administration experience is a plus • Proficient in Excel • Strong Excel and/or Access skills are a plus • Experience with Microsoft Office Suite • Experience with software applications used with multiple hardware platforms, including PCs, tablets, and mobile phones • Excellent communication and people skills in remote and in-person settings • Solid organizational skills and attention to detail • Strong sense of urgency and critical thinking in a fast-paced environment • Self-motivated, goal-oriented, quality driven, and capable of working with a team and independently • College degree or equivalent work experience