Senior Business Value Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $178k - $210k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BigPanda

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $20M Series E on 2022-08

Artificial Intelligence • Enterprise • SaaS

BigPanda is a company that specializes in AI-powered IT operations and incident management. Their platform helps organizations improve operational efficiency and service reliability by automating incident management workflows and transforming IT data into actionable insights. BigPanda's solutions are designed to reduce alert noise, increase the speed and productivity of IT operations teams, and enhance service availability. Integrating with tools like ServiceNow, BigPanda offers a unified analytics dashboard to support data-driven collaboration and situational awareness. They are trusted by global enterprises to streamline IT operations and incident management, transforming manual processes through automation and advanced AI technologies.

📋 Description

• Champion value selling across strategic accounts and the GTM organization • Articulate BigPanda’s value in customers’ language and earn senior-stakeholder buy-in • Build and present value-realization cases for strategic customers • Build projected-value business cases for major new-logo opportunities • Support customer health, renewals, adoption, expansion, and new-customer growth • Translate technical use cases and operational improvements into measurable business outcomes and financial results • Use customer data and defensible models to quantify value • Equip Sales, Sales Engineering, and Customer teams with methods, tools, and content for value articulation and measurement • Partner with Product on the value proposition and impact of new functionality • Develop thought leadership, case studies, industry perspectives, and benchmarks • Apply AI to research, analysis, modeling, and storytelling • Evolve the team’s AI-enabled workflows

🎯 Requirements

• 5+ years in Business Value, Value Engineering, Customer Success, or a related customer-facing role • Track record of delivering value work to customer executives • Experience in sales, sales engineering, or customer-facing value roles at a fast-paced technology company • Expertise building technology business cases for realized customer value and projected prospect value • Strong analytical skills, including navigating complex datasets and sourcing information across multiple systems of record • Ability to build and defend bottom-up value models • Knowledge of revenue gain, cost savings, risk reduction, cash flow, ROI, NPV, IRR, and payback • Executive presentation and storytelling skills • Credibility among CIO-, CFO-, and VP-level audiences • Ability to work collaboratively across functions • Bachelor’s degree • Must be eligible to work in the United States; visa sponsorship is not available

🏖️ Benefits

• Competitive equity • Remote-first environment • Unlimited PTO • Twelve (12) paid holidays throughout the year • Comprehensive health benefits • #PandaParent support: financial assistance for fertility, adoption, and surrogacy expenses • Up to eighteen (18) weeks of fully paid leave for birthing parents • Up to twelve (12) weeks for non-birthing parents • Financial planning services • Employee learning & development budget • Values-based recognition (quarterly and annually) • Social community & ERG programs • Dog friendly office • Lunches provided in office • Flexible work environment • Work-from-home stipend to support remote work arrangements • Values-based culture • Bonus • Career development opportunities

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