Associate Director, Country & Site Operations

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $171k - $235.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Biogen

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

Healthcare • Manufacturing • Biotechnology

Biogen is a biotechnology company dedicated to discovering, developing, and delivering innovative therapies for people living with serious neurological diseases, including Alzheimer's disease, multiple sclerosis, and spinal muscular atrophy. With a strong emphasis on research and development, Biogen continues to advance the science of neurology through clinical trials and strategic partnerships, while also striving for access and health equity in healthcare.

📋 Description

• Provide direct line management for assigned Clinical Country & Site Leads, Site Managers, and Site Feasibility team members • Conduct regular 1:1s, objective setting, performance reviews, development planning, coaching, recognition, and performance or conduct management • Build team capability and succession strength through onboarding, mentoring, feedback, development assignments, and career planning • Allocate CCSLs across country and study portfolios based on business priorities, capability, capacity, and development needs • Monitor workload and recommend resourcing or prioritization changes when risks or imbalances arise • Oversee the quality and consistency of country and site intelligence, investigator engagement, country and site strategy input, Sponsor Oversight Visits, CRO/FSP oversight, issue escalation, and audit or inspection support • Guide operational insights into recommendations for protocol planning, country and site selection, enrollment assumptions, and study execution • Serve as an escalation and decision-support point for country, site, investigator, data integrity, patient safety, quality, and partner-performance concerns • Partner with CMLs, Site Managers, study teams, affiliates, CROs, and FSP organizations to clarify roles and resolve delivery barriers • Track team objectives, operational performance, capability needs, and portfolio risks • Provide updates and recommendations to CSO leadership and support workforce, resource, and budget planning • Lead or contribute to CSO operating-model, process-improvement, and change initiatives • Represent CSO in selected cross-functional forums

🎯 Requirements

• Bachelor's Degree required; advanced degree preferred • 8+ years of experience in clinical research, clinical development, or clinical operations, including substantial country-facing or site-facing operational experience • Experience managing clinical trial activities and sponsor oversight in outsourced, CRO, FSP, or hybrid delivery models • Experience leading people and/or matrix teams, including coaching, talent development, performance management, workload planning, and delivery oversight • Experience partnering with global study teams, affiliates, Medical, Development, Quality, monitoring teams, site feasibility teams, and external partners • Strong judgment, problem-solving, communication, stakeholder management, and influencing skills in a complex matrix environment • Effective use of relevant digital tools to support virtual teams, performance visibility, resource planning, and operational oversight • Ability to assess capability and workload, set priorities, allocate resources, and maintain accountability across multiple countries, studies, and stakeholders • Ability to manage sensitive people matters with discretion and partner effectively with Human Resources and leadership • Experience with site feasibility preferred • Travel (~10%) may be required based on business and site needs • Must be legally eligible to work in the United States, as indicated by the U.S. E-Verify employer statement

🏖️ Benefits

• Short-term and long-term incentives, including cash bonus and equity incentive opportunities • Medical, Dental, Vision, & Life insurances • Fitness & Wellness programs including a fitness reimbursement • Short- and Long-Term Disability insurance • A minimum of 15 days of paid vacation • Additional end-of-year shutdown time off (Dec 26-Dec 31) • Up to 12 company paid holidays • 3 paid days off for Personal Significance • 80 hours of sick time per calendar year • Paid Maternity and Parental Leave benefit • 401(k) program participation with company matched contributions • Employee stock purchase plan • Tuition reimbursement of up to $10,000 per calendar year • Employee Resource Groups participation