Bitwarden
51 - 200 employees
Founded 2016
đ Cybersecurity
âïž SaaS
đą Enterprise
Cybersecurity âą SaaS âą Enterprise
Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.
Digital Customer Success Manager
Job not on LinkedIn
đ„ 0 minutes ago
đșđž United States â Remote
đ” $100k - $120k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
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Bitwarden
51 - 200 employees
Founded 2016
đ Cybersecurity
âïž SaaS
đą Enterprise
Cybersecurity âą SaaS âą Enterprise
Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.
đ Description
âą Operate a pooled Digital Customer Success model âą Review health-score-based customer queue âą Engage with priority customers through various channels âą Support key adoption milestones âą Run targeted recovery plays for at-risk customers âą Collaborate with Sales and Engineering teams
đŻ Requirements
âą Passion for user success âą Ability to build authentic connections âą Strong analytical skills âą Empathy for understanding customer needs âą Experience with Customer Success platforms or CRM tools âą Familiarity with identity and access concepts
đïž Benefits
âą Health insurance âą 401(k) matching âą Paid time off âą Flexible work arrangements âą Professional development opportunities
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