Organizational Development Lead

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $100k - $115k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Bixal

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Bixal is a mission-driven digital services firm that partners with governments and leading organizations to design and deliver data-driven, human-centered digital transformations. The company combines technology, communications, data, and design to build digital customer experiences, modern software solutions, and training/technical assistance that improve public-sector outcomes and organizational impact.

📋 Description

• Lead the design of the future-state governance operating model across mandate and outcomes, customers and services, organization and roles, processes and handoffs, workforce and capacity, technology and data, and performance measures. • Synthesize stakeholder interviews, working sessions, and workshops into future-state maps and actionable artifacts. • Create reusable blueprints, toolkits, templates, and operating guidance aligned with client workflows and tools. • Design governance and decision-making structures, including governance bodies, decision rights, delegated authority, forums, cadence, escalation paths, and decision tracking. • Facilitate working sessions and governance forums that produce decisions, ownership, and next steps. • Define and pilot Service Owner and Product Owner roles and other critical accountabilities. • Design development and coaching pathways for new accountabilities. • Lead change and adoption planning across sponsor and stakeholder engagement, communications, resistance management, reinforcement, and adoption measurement. • Partner with product, technology, HCD/service design, and monitoring and evaluation colleagues. • Lead the OD workstream end to end, including scope, sequencing, deliverables, dependencies, owners, and client alignment. • Represent the OD workstream in sprint planning, sprint review, and client governance updates. • Direct staff supporting the workstream by setting priorities, assigning work, defining quality expectations, and removing delivery barriers.

🎯 Requirements

• Bachelor's degree. • Eight or more years of experience in organizational development, organization design, or organizational change, including responsibility for leading a client-facing workstream or comparable body of work. • Demonstrated experience designing a future-state operating model or functional organization design and producing actionable artifacts such as service models or catalogs, role charters, decision rights, and process and handoff maps. • Experience designing governance and decision-making structures, including decision rights, delegated authority, forum cadence, and escalation paths. • Practitioner-level change management experience using a recognized framework, including sponsor engagement, resistance management, reinforcement, and adoption measurement. • Experience defining roles, capabilities, or competency expectations and designing development, coaching, or cohort-based pathways. • Experience supporting digital modernization, service delivery, product, or technology-enabled transformation. • Experience leading iterative delivery and managing senior client relationships. • Experience managing a workstream, tasking out work, and making technical decisions affecting delivery timelines. • Experience being accountable to established project timelines and deliverables. • Ability to obtain and maintain a favorable Public Trust determination. • Legally authorized to work in the US. • Prosci or comparable change practitioner certification (nice to have). • Federal experience, particularly on a digital service, service delivery, or platform modernization program (nice to have). • Familiarity with product and service operating models and Service Owner and Product Owner accountabilities (nice to have). • Human-centered design or service design experience (nice to have). • Executive-level facilitation experience (nice to have). • Evaluation experience focused on adoption, behavior change, and operational outcomes (nice to have).

🏖️ Benefits

• Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays • Reasonable accommodation for individuals with disabilities • Professional journey support and future opportunities