Senior Content Strategist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

👨🏼‍💻 Content Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Bixal

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Bixal is a mission-driven digital services firm that partners with governments and leading organizations to design and deliver data-driven, human-centered digital transformations. The company combines technology, communications, data, and design to build digital customer experiences, modern software solutions, and training/technical assistance that improve public-sector outcomes and organizational impact.

📋 Description

• Own the platform’s content strategy, aligning it with program objectives, quarterly OKRs, and the product roadmap • Develop and maintain content guidelines, style standards, and editorial workflows across multiple contributing agency offices • Lead data and content governance, including standard guides, guided authoring steps, and role-based publishing workflows in Drupal • Maintain and evolve site structure, taxonomy, and metadata, including consistent naming conventions across data products • Partner with developers and web analytics staff to improve search relevance and findability using Adobe Analytics and Google Search Console • Apply open data metadata standards such as DCAT-US to dataset pages and supporting content • Plan and lead content migration from other agency data websites, including inventories, audits, content mapping, and redirect planning • Contribute to and guide the data website consolidation strategy • Ensure new data pages launch with supporting documentation, including plain-language descriptions, methodology documents, and data dictionaries • Coach agency data owners and review submissions before public release, supporting at least 10 new data product releases per year • Contribute to help desk FAQs, user guides, release notes, and other user-facing communications • Use user research, help desk trends, and analytics to identify content gaps and translate findings into user stories with acceptance criteria • Participate in sprint ceremonies, Program Increment planning, demos, and retrospectives • Maintain content standards in Confluence • Ensure content meets Section 508 and WCAG 2.1 AA requirements • Maintain human oversight of AI-assisted content • Perform other relevant duties as assigned and qualified/trained to perform • Advise Government stakeholders, data owners, design, research, and development teams on making complex data understandable

🎯 Requirements

• BA in Communications, English, Information Science, Library Science, Journalism, or a related field • At least 10 years of experience in content strategy • At least 5 years of experience creating content guidelines and taxonomy planning for public-facing data websites • Experience with federal content migration projects • Experience working in agile delivery teams, using tools such as Jira and Confluence • Strong plain-language writing and editing skills for audiences with very different levels of data fluency • Working knowledge of accessibility standards (Section 508/WCAG 2.1 AA) for web content and documents • Ability to obtain and maintain a favorable Public Trust determination in support of a federal government contract • Legally authorized to work in the US • Nice to have: experience with federal health programs or health data • Nice to have: experience consolidating multiple websites into a single platform • Nice to have: familiarity with open data metadata standards such as DCAT-US 1.1, data dictionaries, and methodology documentation • Nice to have: experience authoring and governing content in Drupal • Nice to have: familiarity with the U.S. Web Design System, agency design systems, and the Digital Services Playbook • Nice to have: experience working alongside user researchers, including on studies subject to the Paperwork Reduction Act • Nice to have: Master’s degree in a related field • Bixal does not provide visa sponsorship

🏖️ Benefits

• Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Paid Time Off (PTO) • 11 Paid holidays • Professional journey support and future opportunities • Reasonable accommodation for applicants with disabilities

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