Biomed Program Director

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Logo of Block Imaging

Block Imaging

201 - 500 employees

Founded 2023

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Block Imaging is a company dedicated to the buying, selling, and servicing of medical imaging equipment worldwide. They specialize in providing used and refurbished imaging systems and parts, with a comprehensive stock of over 300 systems and 35,000 parts. Block Imaging places a high priority on customer success and satisfaction, offering services such as project coordination, equipment servicing, and importation support. They aim to give imaging equipment a second chance at life while emphasizing the importance of people and integrity in their operations. Block Imaging also provides extensive resources and learning centers to assist with imaging projects.

📋 Description

• Build and lead an enterprise biomedical service operating model supporting quality, scale, and consistency • Standardize service processes, workflows, documentation expectations, escalation paths, and leadership routines across sites and regions • Improve preventive maintenance compliance, corrective maintenance response time, time to repair, equipment uptime, backlog, overdue work orders, work order quality, technician effectiveness, parts usage, and service cost control • Create management systems, scorecards, and operating reviews to identify issues and drive accountability • Improve CMMS discipline, including asset records, PM scheduling, work order workflows, documentation, and reporting • Strengthen regulatory readiness, maintenance documentation, audit preparedness, and healthcare compliance • Define and govern AEM and risk-based maintenance practices where appropriate • Work with field and site leaders to improve execution, coach performance, and close operational gaps • Hire, develop, and strengthen on-site and regional biomedical leadership • Coordinate with external service and OEM partners • Travel regularly to maintain field visibility, support leaders in person, and implement enterprise standards • Improve PM completion, maintenance backlog, responsiveness, uptime, CMMS data quality, audit performance, customer confidence, local leadership strength, and operational consistency

🎯 Requirements

• Bachelor’s degree in biomedical engineering, clinical engineering, healthcare technology management, electronics, engineering technology, or a related field • 10+ years of progressive leadership experience in biomedical service, clinical engineering, or HTM operations • Experience leading multi-site hospital biomed operations or complex healthcare service environments • Demonstrated success standardizing service delivery and improving operational performance across distributed teams • Deep understanding of medical equipment maintenance programs, service workflows, regulatory requirements, and field leadership practices • Strong working knowledge of CMMS systems, asset management, maintenance documentation, and operational reporting • Experience driving PM compliance, backlog management, uptime, work order quality, and technician productivity • Strong people leadership skills, including hiring, coaching, accountability management, and leadership development • Ability to move between strategic planning and hands-on execution • Willingness to travel regularly • Preferred: CBET, CCE, CRES, or CLES certifications • Preferred: AEM programs and risk-based maintenance strategy experience • Preferred: Multi-vendor service environment experience • Preferred: OEM and third-party service organization partnership experience • Preferred: Acute care hospital operations familiarity • Preferred: Lean, Six Sigma, or other continuous improvement methodology experience

🏖️ Benefits

• Health, dental, and vision insurance • Flexible Spending Accounts (FSAs) • Health Savings Accounts (HSAs) • 19 days Paid Time Off (PTO) per year for full-time team members • Two “People Matter” volunteer days annually • Annual bonus opportunities based on company profitability goals • 401(k) investment plan with various deferral options • Discretionary company matching contribution up to 6% • Financial planning tools and training • Team Member Perks Program with exclusive discounts and special deals • Tuition assistance after three months of service: 50% reimbursement up to $1,000 per calendar year, increasing to $2,500 after two years • Employee referral bonus program • Paid parental leave following qualified FMLA-approved leave • Connected, supportive culture with learning, growth, and meaningful connection

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