Field Service Engineer

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $90k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Block Imaging

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Block Imaging is a company dedicated to the buying, selling, and servicing of medical imaging equipment worldwide. They specialize in providing used and refurbished imaging systems and parts, with a comprehensive stock of over 300 systems and 35,000 parts. Block Imaging places a high priority on customer success and satisfaction, offering services such as project coordination, equipment servicing, and importation support. They aim to give imaging equipment a second chance at life while emphasizing the importance of people and integrity in their operations. Block Imaging also provides extensive resources and learning centers to assist with imaging projects.

📋 Description

• Provide high-quality technical support and service to medical imaging customers • Install, inspect, test, troubleshoot, calibrate, and maintain medical imaging equipment • Service medical imaging equipment within the United States • Diagnose and resolve electronic, mechanical, computer, and network-related technical issues • Ensure systems meet OEM specifications and customer needs • Perform preventive maintenance and advanced-level equipment repairs • Represent the company professionally during on-site customer interactions • Communicate customer feedback to internal teams • Expand knowledge of equipment repair and installation • Provide project updates, feedback, and insights to management, including the Zone Service Director • Respond promptly to technical issues and inquiries • Document newly developed processes and train end users • Perform additional duties assigned to support team and organizational goals

🎯 Requirements

• Bachelor's degree in engineering or equivalent • 3–7 years’ experience in medical imaging engineering or equivalent • Preferred: Women's Health/Hologic equipment service experience • Strong organizational and task-prioritization skills • Mechanical aptitude and problem-solving/critical-thinking skills • Ability to manage concurrent projects and meet timelines • Customer service experience • Thorough knowledge of safety regulations • Exceptional verbal and written communication skills • Proficiency in Excel, Word, Outlook, keyboarding, and internet research • Computer diagnostic software and hardware knowledge • Database entry and management • Valid driver’s license and proof of safe driving history • Successful MVR and criminal background check and drug screen • Medical exam and written examination if required to operate rental trucks or fleet vehicles under DOT regulations • Compliance with on-the-job driver safety training if required to operate rental trucks or fleet vehicles • Must be 21 or older to drive a company vehicle • Ability to bend, stoop, reach, climb, kneel, and twist frequently • Ability to push/pull and lift over 25 lbs. but not more than 75 lbs. sometimes • Willingness and flexibility to travel up to 50%

🏖️ Benefits

• Competitive medical, dental, and vision insurance options • Flexible Spending Accounts (FSAs) • Health Savings Accounts (HSAs) • 19 days of Paid Time Off (PTO) per year for full-time team members • Two “People Matter” volunteer days annually • Holiday pay • Annual bonus opportunities based on company profitability goals • 401(k) retirement investment plan with discretionary company matching contribution up to 6% • Financial planning tools and training • Team Member Perks Program with exclusive discounts and special deals • Tuition assistance after three months of service: 50% reimbursement up to $1,000 per calendar year, increasing to $2,500 after two years • Employee Referral Bonus Program • Paid Parental Leave following a qualified FMLA approved leave • Connected, supportive culture with on-site or remote work environment