Community Manager

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🔥 0 minutes ago

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Logo of Bloom Growth™

Bloom Growth™

51 - 200 employees

Founded 2013

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

<Bloom Growth™ is a company that combines a proven business operating system, expert coaching, and cloud-based software to help small and mid-size organizations scale faster. Their platform provides structured meeting tools (weekly, one-on-one), automated meeting minutes, goals and measurables tracking, workflows and to-dos, integrations (Zapier), org charts, and centralized docs, all guided by Bloom Growth Coaches who deliver coaching and implementation support.

📋 Description

• Develop and continuously improve Bloom Growth's community strategy to increase engagement, retention, and expansion • Own the daily health of the community by starting conversations, responding to members, recognizing successes, and encouraging participation • Contribute to and execute a recurring content calendar featuring educational resources, discussions, challenges, and member programming • Plan and host engaging virtual events including Ask Me Anything (AMA) sessions, workshops, office hours, and member spotlights • Improve member onboarding and proactively re-engage inactive members to drive long-term participation • Monitor community performance and engagement trends, using data to identify opportunities and improve the member experience • Gather customer feedback and partner with Marketing, Product, and Coaching to improve customer experience and product adoption • Post written and visual content that reflects the Bloom Growth brand and supports community education and engagement • Build trusted relationships with members and continuously test new ideas to increase community impact

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent professional experience • 4+ years of experience managing an online community, membership program, or customer engagement platform • Experience with community platforms such as Mighty Networks, Circle, Slack, Discord, or similar • Demonstrated ability to create engaging written content and facilitate online discussions • Experience planning and facilitating virtual events • Strong written and verbal communication skills • Ability to effectively collaborate in a fully remote environment • Valid driver's license and ability to travel domestically or internationally • Experience supporting Software as a Service (SaaS), coaching, or founder-focused organizations preferred • Familiarity with Bloom, Entrepreneurial Operating System (EOS), Scaling Up, Pinnacle, or similar business operating frameworks preferred • Experience analyzing community engagement metrics and making data-driven decisions preferred • Basic graphic design skills using Canva or similar software preferred • Experience with project management or marketing automation tools preferred • Candidates must permanently reside in the United States, excluding California and New York • Employees must complete the I-9 verification process upon hire; the company participates in E-Verify

🏖️ Benefits

• 100% remote work environment • Medical, dental, vision, and life insurance • 401(k) with employer match (immediate eligibility) • Unlimited PTO • Volunteer Time Off • Paid parental leave • Professional development opportunities • Company-paid holidays • Monthly performance-based incentives

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