Senior Operations Manager, Business Systems & Integrations

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135k - $175k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Blueprint

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧘 Wellness

🛍️ eCommerce

🍽️ Food & Beverage

Wellness • eCommerce • Food & Beverage

Blueprint is a consumer-facing longevity and wellness company (founded/led by Bryan Johnson) that offers research-backed protocols, supplements, curated nutrition and meal delivery, skincare and haircare products, medical/biomarker test kits, and related devices and digital tools (apps and AI). It operates primarily as an online store with autoship subscriptions, curated bundles, a protocol marketplace, and educational content focused on healthspan and longevity.

📋 Description

• Own the day-to-day performance, configuration, and continuous improvement of the operational systems ecosystem, including NetSuite, middleware, WMS, and connected platforms • Ensure integrations and data flows operate reliably across systems and support end-to-end business processes • Investigate issues, resolve exceptions, coordinate solutions, and lead root-cause analysis for integration failures, data mismatches, and process breakdowns • Manage operational workflows across DTC, Amazon, retail, wholesale, B2B, and international channels from order placement through inventory allocation, fulfillment, and financial reconciliation • Own operational setup and maintenance of items and SKUs in NetSuite and connected systems • Support product launches, SKU transitions, product lifecycle changes, out-of-stock and end-of-life workflows • Partner with Supply Chain, Finance, fulfillment providers, and 3PLs to maintain inventory accuracy and resolve discrepancies and reconciliation issues • Support EDI workflows and troubleshoot order transmission, inventory synchronization, fulfillment, and transaction issues • Lead systems setup and readiness for new sales channels, warehouse openings, fulfillment partners, and international markets • Evaluate and integrate MRP and planning tools to automate workflows and improve purchasing and inventory planning • Monitor systems health, integration performance, data quality, recurring exceptions, and operational risk • Develop reporting, documentation, master data standards, workflow designs, system requirements, and acceptance criteria • Lead or coordinate UAT, implementation planning, release validation, and change management • Communicate system changes, risks, dependencies, and operational impacts to stakeholders

🎯 Requirements

• 7+ years of experience in business systems, operations, supply chain, ecommerce, or systems integrations • Strong hands-on NetSuite experience, including item creation, inventory management, purchasing, order management, fulfillment, and related operational workflows • Experience managing integrations and data flows across ERP systems, middleware, ecommerce platforms, WMS, and other connected business applications • Understanding of end-to-end order-to-cash, inventory management, fulfillment, purchasing, and financial reconciliation processes • Ability to troubleshoot complex, cross-system issues, perform root-cause analysis, and coordinate solutions across internal teams and external partners • Experience translating business requirements into system configurations, integration enhancements, and scalable operational workflows • Experience supporting system implementations, product launches, or operational expansion across sales channels, warehouses, or markets • Strong analytical, problem-solving, communication, and documentation skills, with the ability to manage competing priorities and drive initiatives through completion in a fast-paced environment • Experience with middleware or integration platforms such as Pipe17, Celigo, or similar tools, including ETL processes and data mapping • Familiarity with EDI, retail and wholesale requirements, and operational workflows supporting major retail partners • Experience with 3PLs, WMS platforms, multi-warehouse inventory management, and fulfillment network optimization • Experience supporting international expansion, cross-border fulfillment, and new warehouse or logistics partner onboarding • Familiarity with demand planning, MRP, purchasing workflows, and inventory planning systems • Experience with financial exception management, inventory reconciliation, and master data governance • Knowledge of system implementations, UAT, release management, and change management best practices • Experience in CPG, supplements, wellness, or other consumer product businesses operating across DTC and retail channels • Experience building and documenting processes within a high-growth organization with lean teams and evolving systems • Interest or experience in automation and AI-enabled operational improvements • NetSuite certification or other relevant systems certifications

🏖️ Benefits

• Equity • Benefits

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