Senior Program Manager – Change Management

Job not on LinkedIn

🔥 14 hours ago

☕ Washington – Remote

☕ Washington – Remote

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Blueprint

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Blueprint is a technology consulting firm that helps organizations modernize their data platforms and accelerate AI adoption. They specialize in Databricks and lakehouse solutions, data migrations (including Snowflake-to-Databricks), data governance and Unity Catalog, cloud and infrastructure, generative AI (AI Factory), analytics, application development, and video analytics. Blueprint focuses on delivering fast time-to-value with accelerators like the Lakehouse Optimizer and Augmented FinOps, serving enterprise clients across regulated and data-intensive industries.

📋 Description

• Serve as a Senior Program Manager driving operational excellence and continuous improvement across enterprise-level customer support delivery operations • Lead 2–3 concurrent large-scale process improvement programs, ensuring timely delivery, measurable impact, and alignment with organizational goals • Conduct data analysis, process mapping, and root cause analysis (RCA) to identify inefficiencies and develop solutions • Apply Lean Six Sigma and continuous improvement methodologies to optimize customer support and delivery operations • Develop and maintain Power BI dashboards and Azure DevOps reports to visualize performance metrics and support data-driven decision-making • Design and implement standard operating procedures, process documentation, and training materials • Lead change management initiatives and support teams throughout transitions • Partner with delivery, infrastructure, and operations teams to align improvements with business objectives • Drive measurable performance improvements and report KPIs to senior leadership and stakeholders • Facilitate value stream mapping sessions and workshops to identify bottlenecks and prioritize opportunities • Mentor and coach cross-functional team members on process improvement principles and best practices

🎯 Requirements

• 10+ years of experience in project and/or program management, preferably within large-scale, complex operational environments • 10+ years of hands-on change management experience, ideally leveraging PROSCI or equivalent methodologies • 5+ years building and managing Azure DevOps dashboards and Power BI reports for performance and operational tracking • Proven record of driving continuous improvement initiatives with measurable business impact • Strong analytical and problem-solving skills; ability to translate data insights into actionable strategies • Demonstrated ability to manage multiple programs simultaneously and deliver results in a fast-paced environment • Excellent written and verbal communication skills with a strong ability to influence cross-functional teams and senior stakeholders • Solid knowledge of business process design, service delivery operations, and performance optimization frameworks • Green Belt or Black Belt certification in Lean Six Sigma required, or equivalent real-world application experience • PMP or PMI certification preferred • Experience leading process improvement initiatives within a customer support or service-oriented organization preferred • Familiarity with service-level agreements (SLAs), workforce management, and operational delivery metrics preferred • Experience training or mentoring teams in Lean Six Sigma, change management, or process improvement methodologies preferred • Strong working knowledge of Microsoft Project, Visio, PowerPoint, and other business productivity tools preferred • Background in operational excellence, business transformation, or performance improvement consulting preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development