Senior Manager, Revenue Cycle Management Transformation

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $97.5k - $141.5k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Serve as the revenue cycle operations subject-matter expert on assigned transformation workstreams • Validate current-state findings and stress-test recommendations across coding, charge capture, billing, cash posting, denials management, and AR follow-up • Partner with internal stakeholders and external consultants to benchmark cost-to-collect and net revenue yield • Co-design future-state operating models, process workflows, and organizational structures • Lead RCM transformation workstreams from current-state diagnostics through future-state design, pilot testing, and go-live • Direct day-to-day work of consulting resources and cross-functional contributors without formal supervisory authority • Build and maintain financial and quantitative models • Track benefit realization against cost-to-collect reduction and net revenue uplift targets • Monitor operational metrics, identify variances, and recommend corrective actions • Evaluate outsourcing, managed-services, technology, AI, and RPA options • Contribute RCM expertise to vendor selection and contracting discussions • Lead change management and stakeholder alignment across RCM operations, revenue cycle leadership, and Finance • Prepare and present progress updates, risk assessments, and analytical summaries to leadership and stakeholders

🎯 Requirements

• Bachelor's degree in finance, accounting, healthcare administration, or a related field; or equivalent combination of education and experience • 8+ years of experience in revenue cycle operations, healthcare finance, or healthcare-focused strategy consulting • Hands-on experience in one or more back- or middle-office RCM functions, including coding, billing, denials management, cash posting, or AR follow-up • Deep working knowledge of back- and middle-office revenue cycle functions • Ability to partner effectively with external consulting teams • Skill in building and interpreting financial models • Working knowledge of Epic revenue cycle modules and reporting tools sufficient to independently validate data and findings • Ability to operate independently and exercise sound judgment in ambiguous, fast-paced transformation environments • Ability to lead workstreams without formal authority • Ability to build credibility and influence revenue cycle operations leaders and staff • Strong written and oral communication skills • Ability to apply structured project management methodology to complex, multi-workstream initiatives

🏖️ Benefits

• Medical, dental, vision, and pharmacy benefits • Discretionary annual bonuses • Merit increases • Flexible Spending Accounts • 403(b) savings matches • Paid time off • Career advancement opportunities • Resources to support employee and family well-being