Operations and Application Support Specialist

🕒 September 1

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $50k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Support and enhance critical business applications within the Niche Applications team • Provide operations expertise in designing, developing, managing, and implementing assigned projects from business case development through execution • Deliver project and program results aligned with group goals • Build change management plans and lead or participate in readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment • Define communication plans, develop tailored messaging, and identify distribution channels • Act as relationship manager on assigned projects and programs • Develop solutions and recommendations based on business strategy and stakeholder needs • Provide subject matter expertise and advice during project and program design • Conduct analysis to inform strategic recommendations • Collaborate with internal and external stakeholders on programs and solutions • Analyze data and information to provide insights and recommendations • Monitor and track performance and address issues • Coordinate implementation logistics across businesses and groups • Identify issues and risks, raise them with stakeholders, and offer solutions • Apply BMO’s Risk Management Framework and make risk-informed decisions

🎯 Requirements

• Typically 4–6 years of relevant experience • Post-secondary degree in related field of study or equivalent combination of education and experience • Subject matter expertise in required business domain - In-depth • Technical proficiency gained through education and/or business experience • Verbal and written communication skills - In-depth • Collaboration and team skills - In-depth • Analytical and problem solving skills - In-depth • Influence skills - In-depth • Data driven decision making - In-depth • Ability to make sound, risk-informed decisions • Ability to adhere to applicable policies, laws, and regulations

🏖️ Benefits

• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones