Account Manager

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BOLDSCIENCE

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

💊 Pharmaceuticals

📣 Marketing

Healthcare • Pharmaceuticals • Marketing

BOLDSCIENCE is a global medical communications agency that creates scientifically driven, creative communications programs for pharmaceutical clients. Part of the Co-Lab Global branded services and the Assembled Intelligence platform, BOLDSCIENCE helps translate complex science into compelling narratives, supports clinical trial recruitment with high-quality materials, extends the reach of publications through targeted multi-channel strategies, shapes scientific strategy to support product differentiation, and provides launch and patient-experience support (including smartphone app solutions).

📋 Description

• Build and develop client working relationships and maintain client satisfaction • Respond promptly and accurately to client queries • Communicate with clients and escalate concerns to the account lead • Understand client needs and proactively manage next steps • Ensure quality control standards and compliance guidelines are met • Develop knowledge of projects, accounts, and therapy areas • Review drafts developed by the scientific team • Support strategic, creative, and digital planning • Own individual project and financial deliverables • Coordinate project activities and delegate tasks across the team • Provide tactical and operational guidance to ensure successful project delivery • Lead and contribute to internal and external meetings • Establish and administer project management processes, timelines, and budgets • Manage projects from start to finish • Oversee and mentor junior colleagues • Problem-solve and obtain senior support when required • Collaborate with Scientific, Creative, Editorial, Finance, and wider BOLD teams • Deliver projects within client financials and timelines • Create budgets and liaise with third-party suppliers • Assist with monthly financial reporting and revenue forecasting • Monitor account budgets, identify out-of-scope work, and explain budget variances • Ensure timely completion of team timesheets

🎯 Requirements

• Experience working within the Medical Communications industry • Experience across a range of therapy areas and project deliverables • Proven ability to work in a fast-paced environment • Good financial and commercial acumen • Confidence developing budgets and financial reports • Excellent attention to detail • Ability to communicate with clients, third-party suppliers, senior leaders, and wider business units • Good understanding of pharma regulations • Bachelor's degree in science, pharmacology, or medicine preferred