Business Program Manager – Talent Enablement

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☕ Washington – Remote

☕ Washington – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

Consulting • Marketing

BPCS, Comprehensive marketing solutions, ltd. is a marketing agency founded in 2015 by four friends and experienced advertising professionals. The company offers integrated marketing, business consulting, advertising, and marketing strategies. Positioned as a 'big little agency,' BPCS combines the resources of larger firms with the personal touch and commitment of smaller agencies, providing responsive and dedicated services to meet complex marketing challenges.

📋 Description

• Own assigned talent programs and projects from kickoff through completion, managing workback plans, milestones, dependencies, deliverables, operating rhythms, status reporting, and risks • Coordinate program rollout and landing activities, including readiness sessions, working sessions, office hours, manager testing, launch activities, and other enablement touchpoints • Partner with cross-functional stakeholders and program owners to maintain alignment, track commitments, resolve blockers, and ensure timely execution • Develop and maintain manager guides, playbooks, FAQs, program materials, SharePoint content, and recurring field communications • Support program operations through data quality management, reporting, Power BI dashboards, capability-scoring data, and other tracking mechanisms • Manage feedback loops by triaging questions and input, tracking issues through resolution, identifying recurring themes, and translating insights into program improvements • Identify opportunities to streamline program operations, reduce manual effort, improve processes, and partner with technical stakeholders on automation • Monitor project risks, dependencies, and delivery concerns, proactively escalating issues and bringing recommended solutions to program leadership • Maintain project documentation, communicate project status and decisions, and ensure stakeholder visibility into priorities, next steps, and milestones

🎯 Requirements

• 3+ years of project or program management experience • 3+ years of experience using SharePoint and Power BI for program operations, reporting, data tracking, or knowledge management • 3+ years of experience developing content and communications used for enablement, training, program rollout, or stakeholder engagement • Experience independently managing projects from planning through launch and completion, including milestones, dependencies, risks, and deliverables • Experience working with cross-functional stakeholders in a highly matrixed organization • Strong written and verbal communication skills with the ability to create clear, audience-appropriate program materials and status communications • Ability to manage multiple priorities, maintain organized project plans, follow through on commitments, and proactively identify execution risks • Ability to work effectively across distributed teams and accommodate collaboration across multiple time zones • Ability to support a remote work environment and operate with a high degree of independence • PMP certification or PMP certification currently in progress (preferred) • Experience supporting talent development, learning and development, employee enablement, or similar organizational programs (preferred) • Experience working with global or geographically distributed organizations and stakeholders (preferred) • Customer success, customer experience, or customer-facing program experience (preferred) • Experience creating manager-facing guides, playbooks, FAQs, training materials, and field communications (preferred) • Experience supporting program launches, readiness activities, office hours, working sessions, or enablement programs (preferred) • Experience with continuous improvement, process optimization, automation, or operational efficiency initiatives (preferred) • Experience partnering with engineering or technical teams to improve program tooling and processes (preferred) • Experience using Microsoft 365 tools to support program execution, collaboration, documentation, and communications (preferred)

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account (FSA) • 401(k) retirement plan • Competitive paid time off • Parental leave • Professional growth and development opportunities