Senior Product Manager – AI & Automation

Job not on LinkedIn

🔥 49 minutes ago

🇺🇸 United States – Remote

💵 $105k - $125k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Brandt Information Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1985

☁️ SaaS

🏛️ Government

🤝 B2B

💰 Private equity on 2024-07

SaaS • Government • B2B

Brandt Information Services is a technology and services company that builds digital platforms and operational support for state agencies and organizations that manage outdoor resources. They provide software and services for licensing, registrations (including vessel and vehicle titles), reservations and rental management, merchandising and e-commerce, CRM and marketing automation, contact center support, fulfillment (print and mail), equipment/support, project management, and IT staffing. Brandt focuses on enabling agencies to simplify regulatory workflows, streamline customer engagement, handle high-volume transactions, and improve access to parks and outdoor spaces.

📋 Description

• Learn how work is performed across departments by meeting leaders, observing employees, and mapping workflows, delays, and costs • Maintain and prioritize a company-wide opportunity list with the BizX Team Lead • Define desired workflow changes, measurable outcomes, and baselines with departments • Rapidly prototype solutions and test them with real users • Write requirements covering workflows, data, systems, agent permissions, human review, and failure handling • Collaborate with engineers during development, including pairing, code review, and agentic coding • Test agents against real cases, establish accuracy standards, and monitor performance after launch • Transition tools to department owners with documentation and maintenance plans • Measure and report hours saved, costs avoided, revenue gained, adoption, and agent accuracy to the executive team • Promote effective AI use across Brandt through guidelines and departmental adoption support • Decide which opportunities to prioritize as a senior leader on the BizX team, reporting to the BizX Team Lead

🎯 Requirements

• Must be US Citizen or Green Card holder • Experience working closely with non-technical teams to understand their workflows and identify overlooked problems • Ability to interview department heads and observe frontline employees, translating findings into specific problem statements • Experience redesigning workflows and demonstrating what changed • Experience building AI agents, automations, or internal tools relied upon by others • Ability to evaluate AI output using test cases, evaluations, or human review • Comfortable writing scripts, calling APIs, querying data with SQL, reading pull requests, and using agentic coding tools such as Claude Code or Cursor • Experience measuring changes against a baseline and reporting results, including shortcomings • Experience prioritizing competing requests from senior leaders while maintaining trust • Ability to explain how views on AI in business workflows have evolved • Knowledge of limiting agent access and capabilities and keeping a person in the loop for costly mistakes • Clear written communication • Nice to have: business systems, operations, or internal tools experience • Nice to have: business analysis, consulting, or process improvement experience • Nice to have: experience with LLM APIs, Model Context Protocol (MCP) servers, n8n, Power Automate, or Zapier • Nice to have: teaching others to use AI tools; experience with Microsoft 365 and Azure DevOps • No specific industry background, years of experience, or degree required

🏖️ Benefits

• Health insurance, with some plans fully covered for the employee (family members can be added at a discounted rate) • Vision insurance fully covered for the employee (family members can be added at a discounted rate) • Dental insurance available for purchase • Flexible/open paid time off (PTO) policy (available after 30 days of continuous service) • Nine (9) paid holidays • 401(k) plan with matching company contributions • Annual year-end performance bonuses • Up to 8 weeks of paid parental leave • Life insurance fully covered by the company • Long-term disability insurance fully covered by the company • Free Udemy account for ongoing professional development and learning • Fully remote work within the Continental United States