Virtual Assistant – Medical

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bravo Global Staffing

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Bravo Global Staffing is a remote-focused staffing and recruitment firm that connects businesses with skilled remote professionals worldwide. It specializes in long-term placements across functions such as sales, customer support, finance, and creative roles, emphasizing cost-effective hiring, pre-screening, onboarding support, cultural training, ongoing HR assistance, and performance monitoring. The company positions itself as a partner for businesses seeking to build and integrate remote teams quickly and efficiently, offering dedicated account management and handling paperwork and technical setup.

📋 Description

• Answer incoming phone calls professionally and courteously • Communicate with patients by phone and other appropriate communication channels • Follow up with patients regarding appointments and administrative matters • Provide a warm, professional, and reassuring patient experience • Handle patient questions and direct issues to the appropriate team member • Schedule and coordinate patient appointments • Manage provider calendars and appointment availability • Resolve scheduling conflicts and make appropriate adjustments • Confirm appointments and perform necessary follow-ups • Maintain accurate scheduling information within the practice management system • Update and maintain patient and administrative information in SimplePractice • Provide day-to-day administrative and back-office support • Maintain accurate records and documentation • Assist with general healthcare office administration • Support practice operations and ensure administrative tasks are completed accurately and on time • Support the practice owners with daily operational needs • Keep administrative workflows organized and efficient • Identify issues and take initiative to resolve routine operational problems • Manage recurring administrative tasks independently • Gradually take ownership of additional office-management responsibilities as the practice grows

🎯 Requirements

• Excellent spoken English • Clear, easy-to-understand accent • Strong verbal and phone communication skills • Professional and confident presence when speaking with American patients • Warm, friendly, and patient communication style • Ability to communicate clearly and professionally in potentially sensitive patient interactions • Must complete a voice screening before being presented to the client • Strong and stable internet connectivity • Reliable computer and equipment • Quiet and professional home-office environment • Ability to consistently handle phone and video calls • Ideally, a backup internet connection or mobile hotspot • Healthcare or medical office administration experience strongly preferred • Mental health or behavioral health practice experience strongly preferred • Medical receptionist or patient coordinator experience strongly preferred • Patient scheduling and appointment coordination experience strongly preferred • Experience with U.S.-based healthcare companies strongly preferred • Office management or practice administration experience strongly preferred • Remote administrative support for U.S. businesses strongly preferred • Phone-based customer service experience strongly preferred • Experience working in a mental health practice • Experience using SimplePractice • Experience supporting U.S.-based healthcare providers • Experience communicating directly with U.S. patients • Medical receptionist or healthcare administrative experience • Practice management or office management experience • Strong customer service and phone-based communication experience • Experience working remotely for an American medical or mental health practice is a strong advantage • Meta/Facebook Ads, Google Ads, digital marketing, social media management, lead follow-up, and general marketing administration are bonus skills

🏖️ Benefits

• Full-time remote work • Schedule aligned with U.S. business hours

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