
201 - 500 employees
💳 Fintech
🏢 Enterprise
☁️ SaaS
Fintech • Enterprise • SaaS
brightfin is a company that specializes in Telecom Expense Management (TEM) solutions. Their platform integrates mobile, telecom, and cloud expense data into ServiceNow, enabling businesses to track, allocate, and optimize their IT expenses effectively. With features such as automated workflows and centralized asset management, brightfin helps organizations achieve cost savings and operational efficiencies.
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201 - 500 employees
💳 Fintech
🏢 Enterprise
☁️ SaaS
Fintech • Enterprise • SaaS
brightfin is a company that specializes in Telecom Expense Management (TEM) solutions. Their platform integrates mobile, telecom, and cloud expense data into ServiceNow, enabling businesses to track, allocate, and optimize their IT expenses effectively. With features such as automated workflows and centralized asset management, brightfin helps organizations achieve cost savings and operational efficiencies.
• Lead the architecture and design of ServiceNow-based financial management solutions, including budgeting, cost modeling, and billing • Translate business and financial management requirements into scalable technical solution designs • Define system architecture, including data models, workflows, integrations, and reporting structures • Apply ServiceNow platform best practices and maximize out-of-the-box capabilities while minimizing unnecessary customization • Provide architectural guidance to development teams throughout implementation • Review solution builds for alignment with delivery standards and client requirements • Collaborate with product and engineering teams on product enhancements • Advise customers on IT Financial Management, budgeting processes, and cost allocation strategies • Lead discovery sessions, solution design workshops, and requirements-gathering sessions • Present technical solution designs and architecture recommendations to technical and executive stakeholders • Guide technical execution with Implementation Managers and Delivery Developers • Participate in architecture planning, solution scoping, and implementation roadmaps • Resolve technical challenges and maintain architectural alignment • Define KPIs, financial metrics, and reporting frameworks • Support and guide User Acceptance Testing by defining testing strategies and validating functionality • Develop and deliver training for administrators, financial users, and operational teams • Lead platform walkthroughs, product demonstrations, and customer enablement sessions • Provide post-implementation guidance for adoption and long-term solution success
• Bachelor’s Degree in Computer Science, Information Systems, Finance, or a related field, or equivalent work experience • ServiceNow Certified System Administrator (CSA) certification • 5+ years of experience implementing enterprise software solutions • 5+ years of experience working with the ServiceNow platform • Experience designing solutions related to financial management, budgeting, cost allocation, billing, or cost modeling • Strong verbal and written communication skills • Ability to translate complex technical concepts into understandable, actionable terms for enterprise stakeholders • Strong expertise in ServiceNow platform architecture and application design • Experience designing data models and financial structures for budgeting, cost allocation, and billing • Ability to translate complex business and financial requirements into technical designs • Excellent workshop facilitation and stakeholder engagement skills • Strong presentation skills for communicating technical concepts to non-technical audiences • Experience leading UAT processes and customer training sessions • Excellent analytical and problem-solving skills • Strong organizational and documentation skills • Ability to collaborate across technical and business teams • Ability to prioritize work in fast-paced delivery environments • Candidates are subject to a background check • Employees must adhere to brightfin’s Information Security and Privacy policies and procedures
• Comprehensive health, dental and vision benefits package • Paid time off • Work-life balance and time for yourself • 401K with employer match
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