Provider Development Specialist

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $62.5k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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👻 Ghost score 0%

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Brightree

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Venture Round on 2008-07

Healthcare • Consulting • Healthcare Insurance

Brightree is a leading provider of software solutions for healthcare management, focusing on Home Medical Equipment (HME), Durable Medical Equipment (DME), and pharmacy businesses. Their comprehensive platform offers tools for billing, business management, inventory management, and more, helping healthcare providers streamline their operations and improve patient experiences. Key offerings include integration solutions, patient resupply systems, ePrescribe capabilities, and mobile delivery support. Brightree also provides data and analytics services, revenue cycle management, patient billing, and professional consulting services, making it a cornerstone for post-acute care providers aiming to enhance efficiency and engagement.

📋 Description

• Contact provider offices within 24 hours following lunches, breakfasts, or educational events conducted by Territory Managers • Introduce themselves as a dedicated growth resource and answer high-level questions about solutions and services • Guide providers and office staff through submitting their first order • Remove adoption barriers and build provider confidence in using services • Follow up after the first completed order to assess the process and secure a second order • Conduct monthly outreach to active ordering providers • Strengthen provider relationships and understand utilization trends and growth opportunities • Identify additional providers or locations that may benefit from services • Increase ordering frequency and account growth • Contact inactive or lost ordering providers to understand disengagement and service barriers • Gather market intelligence and competitive insights • Develop strategies to re-engage and reactivate accounts • Collaborate with Territory Managers on provider feedback, education opportunities, support, and account-specific growth strategies • Ensure a seamless transition from initial engagement to ongoing utilization

🎯 Requirements

• High school diploma or equivalent • 2-4 years of experience in customer experience or sales support within home medical equipment, respiratory, or sleep diagnostic environments • Proven ability to build relationships with healthcare professionals and office staff • Strong organizational skills and ability to manage multiple accounts and priorities • Excellent verbal and written communication skills and a professional, customer-focused approach • Skilled at working across multiple systems and platforms with speed and accuracy • Resourcefulness, accountability, and initiative to handle challenges and follow through • Familiarity with DME operations, healthcare workflows, or similar is preferred but not mandatory

🏖️ Benefits

• Comprehensive medical, vision, dental, and life insurance • AD&D insurance • Short-term and long-term disability insurance • Sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • Tuition assistance • Fifteen days Paid Time Off (PTO) in the first year • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver leave or two weeks of secondary caregiver leave • Flexible work arrangements • Sales Incentive Plan with a target incentive opportunity of 20% of base salary • Competitive salaries • Opportunities for personal and professional growth • Diverse and inclusive workplace culture