Quality Assurance Lead

🔥 12 hours ago

🌲 North Carolina – Remote

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⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 10%

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Logo of Brightspeed

Brightspeed

1001 - 5000 employees

Founded 2022

💼 Consulting

📦 Logistics

📡 Telecommunications

💰 $500M Private Equity Round on 2023-05

Consulting • Logistics • Telecommunications

Brightspeed is a fiber internet service provider that offers high-speed internet plans with no annual contracts or termination fees. They offer a variety of plans, including a 2 Gig plan for effortless streaming, gaming, video calling, and uploading and downloading, a 1 Gig plan for multiple high-bandwidth users, a 500 Mbps plan for HD streaming and competitive gaming, and a 200 Mbps plan for small households. Brightspeed emphasizes providing fast and reliable internet with transparent pricing, and they are focused on expanding connectivity to underserved areas. They offer special promotions such as three months of free service for new fiber customers.

📋 Description

• Ensure flawless execution of digital content supporting acquisition, revenue, and retention goals • Lead quality assurance efforts for digital content and functionality development • Verify that deliverables are accurate, correctly coded, appropriately versioned, compatible with multiple devices, and rendered according to design • Partner with eCommerce Product Owners, Content Authors, Tech Development, and Creative Designers • Review and validate copy, design, links, dynamic data, and other customer communications elements • Design and perform end-to-end quality assurance tests on web content and functionality • Identify quality, deliverability, compatibility, and usability issues and solutions • Retest fixes and validate outcomes • Identify roadblocks and solutions before timelines and launch dates are impacted • Develop and implement quality assurance technologies, standards, and measures • Exercise independent judgment regarding testing methods, pass/fail decisions, and issue severity • Review test plans for completeness and clarity • Track defects and fixes and report progress

🎯 Requirements

• Bachelor’s degree or four or more years of relevant work experience • Demonstrated experience planning and prioritizing work across multiple initiatives • Knowledge of quality assurance procedures for web and digital experiences, including AEM content publishing • Strong written and verbal communication skills • Exceptional attention to detail • Bonus: degree in Marketing, Computer Science, Information Design, Management Information Systems, or an IT or technology field • Bonus: experience in eCommerce/digital content publishing • Bonus: experience with Figma, Jira, Confluence, TestFlight, and BrowserStack • Bonus: experience testing responsive web experiences across browsers, devices, and operating systems • Analytical, research, interpersonal, and problem-solving skills • Ability to work independently and communicate complex issues

🏖️ Benefits

• Competitive compensation • Medical insurance • Dental insurance • Vision insurance • Life insurance • Employee assistance program • 401K plan with company match • Voluntary benefits • Paid time off programs • Wellness support for physical, emotional, and financial health • Hybrid workforce and technology enabling team connectivity • Reasonable accommodation during the application and hiring process

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