Care Facilitator

Job not on LinkedIn

🔥 1 minute ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $17 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BrightSpring Health Services

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

⚕️ Healthcare Insurance

🔥 Funding within the last year

💰 $881M Post-IPO Secondary on 2026-06

Healthcare • Pharmaceuticals • Healthcare Insurance

BrightSpring Health Services is a leading provider of independent health services for complex populations in the United States. The company delivers a broad set of care services including home health, hospice, personal care, neurorehabilitation and other rehabilitation services; provider services; and extensive pharmacy offerings (infusion & specialty pharmacies, home and community pharmacies) through brands such as Onco360®. BrightSpring also operates managed care lines including home-based primary care and managed care plans, and emphasizes clinical quality, outcomes (for example, reported reductions in hospitalizations with home-based primary services), and patient satisfaction across its businesses.

📋 Description

• Support day-to-day administrative tasks and provide high quality customer service for partner facilities and patients • Build provider schedules and ensure patients are seen timely according to ACP Care Paths • Conduct outreach for pending appointments and newly registered patients • Coordinate appointment communication, confirmations, adjustments, and cancellations • Coordinate translation services as needed • Ensure active patients have future scheduled appointments aligned with ACP’s care model • Analyze scheduling reports and dashboards to identify scheduling gaps, new admissions, and discharges • Communicate with Regional Administrators about provider assignments and panel size • Educate patients about services, Continue Care RX enrollment, hours of operation, after-hours support, and proactive outreach • Triage inbound calls and document or route them appropriately in the EHR • Maintain patient demographics and key contacts in digital client records • Monitor and distribute inbound faxes, attaching and assigning them in the EHR • De-escalate customer situations and resolve complaints with Regional Administrators • Generate access to the patient portal • Collaborate with leadership on strategic administrative improvements • Organize and facilitate workflow for a productive workplace

🎯 Requirements

• High school diploma/GED required • Associate degree or some college preferred • Two or more years of geriatric clinical experience preferred • Medical Assistant certification preferred, but not required • Effective and professional interpersonal, verbal, and written communication skills • Strong assessment skills • Ability to work independently and as part of a team • Organized and able to function under minimal supervision

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