Production Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Brilliant

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🍽️ Food & Beverage

💼 Consulting

Logistics • Food & Beverage • Consulting

Brilliant is a company specializing in creating and distributing branded corporate gifts, merchandise, and event products. They offer customized products with advanced technology integration, including automated gifting solutions through platforms like Salesforce, Marketo, and HubSpot. Their global fulfillment capabilities allow them to deliver products to over 180 countries from six warehouses. With a focus on sustainability and providing an exceptional recipient experience, Brilliant partners with well-known brands to elevate their corporate gifting and event needs. They provide design support, storefront solutions, and automation features to enhance user experience and streamline the logistics of corporate gifting and merchandise distribution.

📋 Description

• Manage the production process from post-estimate approval through final delivery • Manage multiple projects simultaneously and prioritize tasks to keep projects on track • Serve as the main contact for project-specific vendor and supplier communications • Maintain communication, document updates in Wrike and Slack, and keep Creative Partners informed of project status • Route art proofs to clients, coordinate feedback, and communicate revisions to the design team through final approval • Generate and submit accurate purchase orders and confirm order details with suppliers • Monitor purchase orders, production progress, schedules, and key milestones • Review supplier invoices, process payments, and maintain complete records • Verify pricing accuracy and hold suppliers accountable to maintain project margins • Use Brilliant’s internal tools and technology to support project execution and fulfillment • Collaborate with Design, Client Success, Operations, and Fulfillment teams • Identify and manage delays, inventory issues, and other exceptions with solution-oriented strategies • Optimize bandwidth, resources, and workflows for efficient project execution

🎯 Requirements

• 2+ years of experience in project management, production coordination, or a similar logistics and production-based role • Experience with creative agencies or corporate gifting preferred • Ability to work within tight deadlines and meet customer expectations • Strong problem-solving and analytical skills in a fast-paced environment • Excellent verbal and written communication skills, including explaining complex issues simply • Customer-first mindset and passion for exceptional service • Technical proficiency with software applications and ability to learn new systems quickly • Experience with project management tools such as Wrike or Asana • Experience with ticketing systems such as ZenDesk, Intercom, or Front • Ability to manage large projects and coordinate across departments

🏖️ Benefits

• Medical, Dental, & Vision benefits • Flexible PTO • Paid company holidays • Work from home setup stipend for new hires • Equity • Global footprint supporting clients across 180+ countries • Growth and innovation opportunities • Hands-on collaboration with sales, product, success, and fulfillment teams