Associate Director, Client Management – Influencer & Celebrity

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🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $85k - $95k / year

⏰ Full Time

🟠 Senior

💅 Influencer Marketing

👻 Ghost score 2%

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Brilliant PR & Marketing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

📱 Media

📣 Marketing

🤝 B2B

Media • Marketing • B2B

Brilliant PR & Marketing is a dynamic agency specializing in influencer marketing, public relations, and event activations. They create customizable, data-driven influencer campaigns across platforms such as TikTok, Instagram, and YouTube, aiming for explosive reach and effective brand storytelling. Their public relations services focus on strategic media outreach, crisis management, and integrated marketing campaigns, while also managing events from pop-ups to intimate influencer gatherings, ensuring all marketing moments are executed flawlessly.

📋 Description

• Own day-to-day client relationships for multiple influencer and celebrity accounts • Lead weekly status calls and client meetings; send same-day recaps with next steps, owners, and deadlines • Learn clients’ brands, products, retail calendars, and stakeholders • Proactively manage expectations, flag risks, present solutions, and keep clients informed • Prepare campaign data, content, and results for client reviews, QBRs, and milestone presentations • Identify incremental opportunities within existing accounts and bring them to leadership • Own campaign timelines from kickoff through final reporting • Build and maintain project management tools and trackers using AirTable, Asana, or similar tools • Track creator outreach, contracts, product shipments, content drafts, approvals, go-live dates, and usage windows • Coordinate strategy, talent, paid media, PR, social, and analytics teams • Ensure programs meet FTC disclosure guidelines and brand safety standards • Resolve creator issues quickly and calmly • Manage influencer budgets, talent spend, gifting, product costs, fees, and paid amplification • Build budget trackers and flag overages or underspend • Lead monthly billing reconciliation with finance • Provide account profitability and scope inputs and raise out-of-scope work • Oversee specialists and coordinators on campaign execution • Mentor junior team members and support their growth • Improve client management processes, templates, and playbooks • Monitor TikTok, Instagram, YouTube, Facebook, Pinterest, and emerging platform trends • Bring ideas to brainstorms and encourage bigger thinking

🎯 Requirements

• 5–7 years of client service or account management experience • At least 3 years of influencer marketing experience • Experience in a high-volume influencer agency setting managing many creators and multiple brands simultaneously • Large-agency experience strongly preferred • Deep understanding of influencer budgets, including talent rates, fees, gifting, usage rights, whitelisting costs, and client budget allocation • Experience leading monthly billing reconciliation and tracking account profitability • Fluency in project management tools such as AirTable or Asana • Familiarity with CreatorIQ, HypeAuditor, Shopify Collabs, or similar platforms • Working knowledge of paid, gifted, affiliate, and ambassador programs; whitelisting, Spark Ads, and Partnership Ads • Experience overseeing or mentoring junior team members • Excellent written and verbal communication • Composure and confidence on camera in client meetings • Experience with parenting, baby, kids, toy, or family lifestyle brands is a bonus • Experience with celebrity talent partnerships and agents, managers, and publicists is a bonus • Experience with integrated influencer, PR, experiential, or retail campaigns is a bonus

🏖️ Benefits

• Unlimited PTO • Paid holiday break between Christmas and New Year's • Fabulous Fridays: workday ends at 3 PM every Friday • 401(k) with 3% company match, immediately vested after the initial 3 months • Medical, dental, and vision coverage • Medical and dependent care FSA options • Company-paid life insurance • Company-paid long-term disability coverage • Quarterly happy hours • Monthly book club • Wellness initiatives • Fully remote work arrangement

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