Regional Channel Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Broadvoice

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Private Equity Round on 2020-12

Healthcare • Logistics • Consulting

Broadvoice is a rapidly growing company focused on cloud-based communication solutions, aiming to enhance meaningful connections between individuals. Offering a comprehensive suite of products including business phone systems, video and collaboration tools, SIP trunking, and contact center solutions, Broadvoice supports businesses in improving customer and employee experiences. They provide services across various industries such as healthcare, retail, education, government, and financial services. With a commitment to security and customer satisfaction, Broadvoice delivers scalable and cost-effective communication platforms like UCaaS and CCaaS to improve business operations and customer interactions.

📋 Description

• Leverage an existing partner network to source and close new pipeline • Recruit, onboard, and activate strategic CX partners, TSDs, VARs, MSPs, and independent agents • Build relationships with TSD leadership to grow mindshare and deal flow • Develop joint business plans with top partners covering revenue targets, enablement milestones, and co-sell activities • Identify partners best positioned to penetrate midmarket accounts and prioritize investment • Educate and train partners on Broadvoice and GoContact solutions, competitive positioning, and the midmarket sales motion • Attend partner sales calls, conduct negotiations, and assist in closing end-user opportunities • Host and facilitate partner events, webinars, and field days • Differentiate Broadvoice from competitors through communication and updated selling tools • Partner cross-functionally with Sales, Marketing, Product, and Operations on territory strategy and partner needs • Deliver forecasts, pipeline updates, and QBR-ready reporting to leadership • Represent Broadvoice at industry events, 2-3 annual trade shows, and partner meetings • Surface partner and market feedback to inform product roadmap and go-to-market strategy • Manage a partner portfolio with minimal oversight • Resolve partner and customer escalations with Sales Operations, Customer Experience, and Business Support • Travel 30-50% for partner visits, TSD events, field activities, and trade shows • Promote the Broadvoice brand in partner and customer interactions • Hit quarterly revenue quota through partner-sourced and partner-influenced pipeline • Drive net-new partner activations each quarter and maintain 5-7x pipeline coverage • Grow regional account pipeline and closed-won revenue month over month • Report pipeline health weekly via Salesforce and participate in forecast calls

🎯 Requirements

• Must be in Southern California (USA) • 5-7+ years in a channel sales or partner management role within the CCaaS/UCaaS ecosystem • Established, active relationships with TSDs, VARs, MSPs, and/or independent agents in the region • Expert-level understanding of Contact Center (CCaaS) and Unified Communications (UCaaS) solutions • Proven success selling and/or enabling partners to sell into midmarket accounts • Experience with Salesforce CRM for pipeline management, forecasting, and activity tracking • Experience with virtual meeting platforms • Exceptional rapport-building, communication, and follow-up skills, including presenting to individuals or groups in person and virtually • Reliable personal transportation • Ability to travel a minimum of 30-50%

🏖️ Benefits

• Remote-first approach • Work-life harmony • Clear growth paths • Access to learning resources • Mentorship • Diversity, inclusion, and sense of belonging • Meaningful work and opportunity to make an impact