Senior Manager – Managed Services Integration

🕒 August 21

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 11%

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Net at Work

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Net at Work is a technology solutions provider that helps small and medium-sized businesses enhance their operations through transformative use of technology. They offer a wide range of services including ERP implementation, CRM solutions, IT managed services, cloud hosting, and strategic advisory services. Net at Work focuses on unlocking the power of next-generation technology to improve business efficiency, employee experience, and customer engagement. By aligning technology with business needs, they assist companies in various industries including Chemicals, Construction, Healthcare, and more, to optimize their performance and unleash their potential.

📋 Description

• Develop and lead the enterprise integration strategy for Managed Services acquisitions from due diligence through long-term operational stabilization • Partner with executive leadership to define integration objectives, priorities, timelines, and success metrics • Design scalable integration methodologies, governance models, templates, playbooks, and best practices • Lead multiple complex acquisition integrations simultaneously while balancing business priorities and resource constraints • Collaborate with the M&A team during due diligence to evaluate operational readiness, integration complexity, and post-close planning • Provide executive oversight for customer transitions, organizational alignment, and technology migrations • Direct cross-functional integration workstreams across Finance, IT, Infrastructure, Operations, People & Learning, Sales Operations, Customer Success, Marketing, Procurement, and Legal • Manage end-to-end integration of managed service providers and vendors across acquired and merged entities • Ensure successful integration of service delivery processes, operational procedures, financial controls, reporting, systems, and business operations • Identify operational, organizational, financial, technology, and customer risks and implement mitigation strategies • Represent the Managed Services integration function with executive leadership, acquired business owners, vendors, strategic partners, and external stakeholders • Establish governance activities to monitor progress, remove roadblocks, and drive decision-making • Develop executive dashboards and communicate integration health, KPIs, accomplishments, risks, and recommendations to senior leadership • Capture lessons learned after every acquisition and continuously improve Net at Work's Managed Services integration capabilities

🎯 Requirements

• Bachelor's degree in Business, Operations, Information Systems, Finance, or a related field • Advanced degree preferred • 10+ years of leadership experience in Managed Services, consulting, business transformation, operations, or M&A integration • Experience leading enterprise-wide post-acquisition integrations or large-scale operational transformation initiatives • Strong executive presence with exceptional communication, facilitation, negotiation, and stakeholder management skills • Demonstrated ability to influence senior leaders and drive results across organizations without direct authority • Technology services, MSP, SaaS, consulting, or private equity-backed company experience strongly preferred • PMP, Lean Six Sigma, Prosci, or similar certifications are a plus • May require customer approval for access to customer information, systems, and/or premises

🏖️ Benefits

• Bonus eligibility in accordance with the terms of the Company's plan • Health and Welfare (Medical, Dental, Vision) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • Legal Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually • 8 Paid Holidays per year, including 1 floating holiday