
10,000+ employees
Founded 1978
🏨 Hospitality
🍽️ Food & Beverage
đź’Ľ Consulting
đź’° Post IPO debt on 2025-01
Hospitality • Food & Beverage • Consulting
Brookdale is a large U. S. -based senior living company that operates and manages hundreds of residential communities offering assisted living, memory care, independent living, and related resident services focused on quality of life and well-being. With over 25,000 associates and more than 570 locations across 41 states, Brookdale emphasizes caregiving, hospitality, and community-focused support while recruiting staff, offering benefits, and promoting a diverse, inclusive workplace.
🔥 0 minutes ago
🧀 Wisconsin – Remote
⏰ Full Time
🟢 Junior
đź’° Accounts Receivable
🚫👨‍🎓 No degree required
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10,000+ employees
Founded 1978
🏨 Hospitality
🍽️ Food & Beverage
đź’Ľ Consulting
đź’° Post IPO debt on 2025-01
Hospitality • Food & Beverage • Consulting
Brookdale is a large U. S. -based senior living company that operates and manages hundreds of residential communities offering assisted living, memory care, independent living, and related resident services focused on quality of life and well-being. With over 25,000 associates and more than 570 locations across 41 states, Brookdale emphasizes caregiving, hospitality, and community-focused support while recruiting staff, offering benefits, and promoting a diverse, inclusive workplace.
• Provide customer service and account resolution to Brookdale customers and associates through timely resolution of customer account billing issues • Research and resolve billing errors, disputes, cash application, and other issues through regular customer account audits • Provide customers and business partners with accurate billing information while maintaining a high level of customer satisfaction • Resolve account inquiries and escalate unsettled discrepancies for timely resolution • Assist in training associates on Accounts Receivable policies, procedures, and functionality available in company platforms • Identify potential customer account issues through review of daily, weekly, and monthly generated reports and queries • Perform all duties as assigned by the supervisor
• High school diploma or GED is required • Minimum of one year of customer service experience in a blended call center environment is required • Experience with a multi-channel product environment is preferred • Knowledge of general accounts receivable concepts and systems is required • Knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required • Must be detail oriented, organized, and accurate • Strong verbal and written communication skills • Ability to lift up to 25 pounds • Requires interaction with co-workers, residents or vendors • None under Certifications, Licenses, and Other Special Requirements
• Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement • Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year • Professional development and ongoing programs catered to overall health and wellness
Apply Now🔥 18 hours ago
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