Director, Buyer Account Management

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $180k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

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B-Stock Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

💼 Consulting

🏪 Marketplace

💰 $65M Private Equity Round on 2018-06

Logistics • Consulting • Marketplace

B-Stock Solutions is the largest B2B marketplace for returned and overstock inventory. The platform provides direct access to merchandise from top retailers and brands across various categories, conditions, and lot sizes. B-Stock connects businesses looking to sell surplus and returned goods with buyers interested in purchasing these items. This model allows for the liquidation of merchandise while offering buyers competitive pricing. B-Stock serves both sellers and buyers by providing resources, insights, and flexible resale models, aiming to optimize inventory recovery and supply chain efficiency.

📋 Description

• Generate new big buyer leads through cold outreach, trade shows, inbound marketing follow-up, and other buyer marketing initiatives • Build AI-enabled prospecting and account-research workflows to find, qualify, and prioritize high-value buyers at scale • Leverage a professional network to connect with key decision-makers and coach the team on prospecting and account targeting • Prospect into target seller accounts for more inventory • Maintain accurate Salesforce activity and pipeline records and establish reporting and pipeline hygiene expectations • Create, position, and sell the full value of B-Stock solutions to high-value buyers • Deliver tailored sales pitches and coach direct reports in discovery, negotiation, and relationship management • Partner with Account Management, Client Operations, Customer Service, Logistics, and other teams to execute transactions and resolve buyer obstacles • Handle complex escalations and create practical solutions across programs, inventory, shipping, and operational constraints • Achieve quarterly individual and team GMV and sales objectives • Build and grow a book of large buyers purchasing more than $500,000 annually while increasing buyer spend, retention, and account value • Increase transaction volume, buyer purchase frequency, and value delivered on the B-Stock platform • Use AI-driven automation within Salesforce and buyer data sources to improve forecasting and tailor recommendations • Directly manage Buyer Account Managers and set measurable performance expectations • Hold 1:1 meetings, team meetings, pipeline reviews, and performance check-ins • Provide coaching, feedback, recognition, and support; address performance gaps and drive improvement plans • Create and maintain Individual Development Plans and monthly growth milestones • Identify stretch assignments, mentoring, peer learning, and training opportunities • Own onboarding and ramp-up for new team members and share effective sales plays and AI workflows • Foster an inclusive, trusting, high-accountability team environment • Build succession readiness and prepare strong team members for larger accounts and leadership opportunities • Translate leadership priorities into team plans and capacity decisions and communicate progress and risks

🎯 Requirements

• 8+ years of experience in quota-carrying, enterprise B2B transactions with a proven history of exceeding goals • Experience in marketplace business models, buyer account management, and re-commerce sales • Ability to develop and execute strategic and tactical account plans and translate business objectives into clear team goals • Professional network of C-level or VP-level buyer contacts • Hands-on experience building AI automations or agentic processes for prospect research, outreach, pipeline analysis, and sales productivity, and ability to coach adoption across a team • Strong judgment, creativity, conflict resolution, and ability to manage difficult conversations and complex cross-functional problems • Excellent written and verbal communication, coaching, prioritization, and collaboration skills • Proficiency with MS Office, Salesforce.com, and other CRM tools • Bachelor’s degree in business, marketing, entrepreneurship, or related field • Ability to travel up to 25% of the time • Work Authorization required.

🏖️ Benefits

• Competitive compensation packages, including bonus and options • Medical, Dental, and Vision benefits • Paid Time Off • Telecommuting • Matching 401(K) • Support for continuing education • Team offsites, social events, and extracurricular activities • Snacks, drinks, and occasional box of donuts

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