Implementation Analyst

Job not on LinkedIn

🕒 September 8

🇺🇸 United States – Remote

💵 $22 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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bswift

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

💰 $51M Private Equity Round on 2014-04

Healthcare • Consulting • Insurance

bswift is a leading provider of benefits administration solutions, offering a comprehensive suite of technology and services to help employers and their employees maximize their health and welfare benefits. By leveraging the latest technology and personalized engagement strategies, bswift enhances healthcare outcomes and employee satisfaction. The company is recognized for its innovative use of AI to facilitate seamless benefits enrollment and improve customer service. Recently, bswift has expanded its capabilities through strategic acquisitions, further solidifying its position as a trusted partner for companies seeking to improve their employee benefits programs.

📋 Description

• Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules • Test client sites for proper system functionality and quality • Import client data and ensure data accuracy throughout implementation • Prepare employee and employer communication documents • Triage client tickets and questions via email and voicemail • Provide appropriate next response times • Resolve data discrepancies with external vendors • Ensure accurate information exchange • Audit system data from various sources • Produce summary and detailed reporting • Prioritize tasks and communicate conflicts or escalations with team managers • Support consumers with benefits administration software and services • Collaborate cross-functionally to ensure successful implementations

🎯 Requirements

• Bachelor’s degree in business administration or related field (required) • 2+ years of professional client-facing experience within analysis and data management • Advanced proficiency in MS Excel, including VLOOKUPs and data summaries • Working knowledge of other MS Office tools • Extensive experience with databases, data interpretation, and data manipulation • Strong written and verbal communication skills • Ability to problem-solve using reference materials, testing, and informed questioning • Ability to operate and make timely decisions in a fast-paced, ambiguous environment • High productivity, reliability, organization, accuracy, and thoroughness • Passion for teamwork and excellent client service • Standard working hours are 8am–5pm Central Time

🏖️ Benefits

• Health, dental, and vision plans • Performance-based incentives for most roles • Remote-first, office-friendly environment • Employer-sponsored retirement savings programs • Professional development, training, and career growth resources • Supportive collaborative culture • Mental health, financial planning, and wellness resources