Employee Benefits Advocate

🕒 August 5

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 35%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 99 days.
• Jobs at this company usually fill in 43 days.
• Reposted 2 times.

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Businessolver

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

💰 Private Equity Round on 2021-12

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.

📋 Description

• Answer inbound calls supporting clients with employee benefit enrollment • Respond accurately and thoroughly to caller inquiries • Document call details • Work with team members to find solutions to caller issues • Ensure compliance and complete transactions timely and accurately • Take accountability for the process from receipt of work through resolution • Work under general supervision following established procedures • Complete mandatory comprehensive training before going live

🎯 Requirements

• Service Center and/or Customer Service Experience is Required • Strong customer-centric mindset • Comfortable with technology • Competitive team player who strives for excellence • Strong interpersonal skills • Exceptional phone etiquette and communication skills • Internet speeds above 20 Mbps download and 5 Mbps upload • Ethernet cable connection highly recommended • Availability during the peak Annual Enrollment period from October through December • Prior benefit administration, insurance brokerage, or insurance provider experience preferred but not required

🏖️ Benefits

• 100% remote work and training from home • Comprehensive benefits package for benefit-eligible full-time or part-time employees • Virtual classroom training, self-guided e-learning, and job shadowing • Training completed from the employee’s home office

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