Businessolver
1001 - 5000 employees
Founded 1998
💰 Private Equity Round on 2021-12
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
Employee Benefits Advocate
🕒 August 5
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Businessolver
1001 - 5000 employees
Founded 1998
💰 Private Equity Round on 2021-12
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
📋 Description
• Answer inbound calls supporting clients regarding employee benefit enrollment • Respond accurately and thoroughly to caller inquiries and document call details • Work with team members to find solutions to member issues • Ensure compliance with processing requirements and complete transactions timely and accurately • Take accountability for the process from receipt of work through resolution • Work under general supervision while following established procedures
🎯 Requirements
• Service Center and/or Customer Service Experience is required • Prior benefit administration, insurance brokerage, or insurance provider experience is preferred but not required • Strong customer-centric mindset • Comfortable working with technology • Competitive team player who strives for excellence • Strong interpersonal skills • Exceptional phone etiquette and communication skills • Internet speeds above 20 Mbps download and 5 Mbps upload • Ethernet cable connection highly recommended
🏖️ Benefits
• 100% remote work from home • Comprehensive benefits package for benefit-eligible full-time or part-time employees • Comprehensive training program before going live • Training completed from the convenience of your home office
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