Employee Benefits Advocate

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Businessolver

Businessolver

1001 - 5000 employees

Founded 1998

💰 Private Equity Round on 2021-12

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.

📋 Description

• Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner • Respond accurately and thoroughly to caller inquiries and document call detail accordingly • Must be a resourceful and creative problem solver who can work with members of the team to find solutions • Ensure compliance in all areas of processing, completing all transactions timely and accurately • Take accountability for entire process from receipt of work to resolution • Work under general supervision following established procedures

🎯 Requirements

• Prior benefit administration, insurance brokerage or insurance provider experience is preferred but not required • Service Center and/or Customer Service Experience is Required • Strong customer-centric mindset • Must be comfortable with technology – we are a technology company! • Competitive, team player who strives for excellence • Strong interpersonal skills to find success in every opportunity • Exceptional phone etiquette and communication skills.

🏖️ Benefits

• Comprehensive benefits package can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

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