
1001 - 5000 employees
Founded 1998
💰 Private Equity Round on 2021-12
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
🕒 August 5
🇺🇸 United States – Remote
💵 $20 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
👻 Ghost score 30%
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1001 - 5000 employees
Founded 1998
💰 Private Equity Round on 2021-12
Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.
• Answer inbound calls supporting clients with employee benefit enrollment • Respond accurately and thoroughly to caller inquiries • Document call details • Work with team members to find solutions to caller issues • Ensure compliance and complete transactions timely and accurately • Take accountability for the process from receipt of work through resolution • Work under general supervision following established procedures • Complete mandatory comprehensive training before going live
• Service Center and/or Customer Service Experience is Required • Strong customer-centric mindset • Comfortable with technology • Competitive team player who strives for excellence • Strong interpersonal skills • Exceptional phone etiquette and communication skills • Internet speeds above 20 Mbps download and 5 Mbps upload • Ethernet cable connection highly recommended • Availability during the peak Annual Enrollment period from October through December • Prior benefit administration, insurance brokerage, or insurance provider experience preferred but not required
• 100% remote work and training from home • Comprehensive benefits package for benefit-eligible full-time or part-time employees • Virtual classroom training, self-guided e-learning, and job shadowing • Training completed from the employee’s home office
Apply Now🕒 July 28
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