Case Support Analyst

Job not on LinkedIn

🔥 5 hours ago

🇺🇸 United States – Remote

💵 $46k - $94.4k / year

⏰ Full Time

🟢 Junior

📞 Support Engineer

👻 Ghost score 0%

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CACI International Inc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1962

🎖️ Defense

🏛️ Government

🔒 Cybersecurity

🔥 Funding within the last year

💰 $500M Post-IPO Debt on 2026-02

Defense • Government • Cybersecurity

CACI International Inc is a U. S. -based government contractor that provides technologies and professional services to national security, defense, and federal civilian customers. CACI delivers solutions across cyber and digital operations, enterprise IT modernization, electronic warfare, counter-unmanned systems (C-UxS), space and optical communications, agile DevSecOps software development, and mission engineering and logistics support. The company positions itself as a large prime contractor that uses advanced software, analytics, sensing, and hardware to detect and counter evolving threats and modernize government technology architectures.

📋 Description

• Support national security and suitability investigations • Provide support to field and review departments through the investigator helpline and case scoping • Serve as a subject matter expert on customer policies and procedures, case coverage, issue resolution, reporting requirements, and FWS • Answer case-related questions from field investigators, reviewers, and section leads by telephone and email • Understand the essential functions of field and review department positions • Review the front end of field investigations for compliance with national standards and customer requirements • Guide CACI field staff regarding investigation responsibilities and issues arising during investigations • Assess designated case types and communicate important case information to the field • Cancel unwarranted items and ensure necessary field work is scheduled or extended • Manage daily workload and task list according to customer, business, and team needs • Participate in mandatory meetings • Perform other duties as assigned

🎯 Requirements

• U.S. Citizenship • Must possess and maintain a current favorably adjudicated T5 or T5R background investigation • Bachelor’s degree or equivalent work-related experience in conducting Federal background investigations and/or reviewing Federal background investigation reports of investigation • At least 12 months’ experience conducting/processing background investigations • Ability to multitask in a fast-paced environment handling email and telephone inquiries • Flexibility with schedule availability, including morning and afternoon shifts and approximately two late afternoon shifts per month • Excellent computer skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) • Strong customer service skills • Detail-oriented, time management, organizational, and administrative skills • Analytical and problem-solving skills • Strong verbal and written communication skills • Ability to pass a mandatory pre-employment drug test • Ability to obtain and maintain a favorable U.S. Government security clearance • Ability to work independently and as part of a team • Ability to meet the physical demands of an office environment and work at a computer for long periods

🏖️ Benefits

• Flexibility to balance quality work and personal lives • Competitive benefits • Learning and development opportunities • Flexible time off benefit • Robust learning resources • Healthcare benefits • Wellness benefits • Financial benefits • Retirement benefits • Family support benefits • Continuing education benefits • Time off benefits