Competitive and Market Intelligence Manager

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🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $113.4k - $217.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Calix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2009-08

Telecommunications • SaaS • Enterprise

Calix is a comprehensive solutions provider that focuses on enabling broadband service providers (BSPs) to simplify, innovate, and grow their businesses. Through its advanced broadband platform, Calix offers technologies like 10G-PON, 5G, Wi-Fi 7, and more to improve network operations, reduce downtime, and enhance the subscriber experience. The company provides managed services such as SmartLife and SmartHome, which help subscribers operate, secure, and enhance their connected lifestyles. Calix serves diverse provider types including telcos, cable operators, and municipal utilities, helping them deliver critical broadband connectivity and transform community access to digital services. With a focus on cloud technology, analytics, and transformation guidance, Calix empowers service providers to thrive in the digital age.

📋 Description

• Serve as the primary competitive intelligence advisor to the Calix sales organization • Develop competitive sales plays, talking points, objection handling guidance, differentiation frameworks, and deal-specific win strategies • Partner with account teams on strategic opportunities to improve win rates • Identify competitive threats, market shifts, and emerging industry trends and communicate business implications • Automate content delivery to the field and track usage and success metrics • Own and evolve Calix's competitive Win/Loss program • Capture, analyze, and communicate competitive outcomes, including wins, losses, no-decisions, and competitive displacements • Translate Win/Loss findings into recommendations for sales execution, product strategy, messaging, and go-to-market effectiveness • Monitor competitor products, pricing, partnerships, acquisitions, go-to-market strategies, and industry developments • Conduct market, customer, competitor, and opportunity research • Synthesize information into concise, executive-ready recommendations • Create and maintain battlecards, competitive briefs, executive updates, opportunity guides, and sales playbooks • Design and facilitate training for sales teams, sales engineers, and customer-facing teams • Partner with Sales Enablement on onboarding and ongoing education • Build partnerships across Sales, Product Management, Product Marketing, Customer Success, and Executive Leadership • Establish scalable processes for gathering, analyzing, and distributing market intelligence • Drive a culture of differentiated value and business outcomes

🎯 Requirements

• 8+ years of experience in Market Intelligence, Competitive Intelligence, Sales Strategy, Corporate Strategy, Product Management, or a related discipline • Strong understanding of technology markets, telecommunications, networking, broadband, SaaS, or cloud-based solutions • Strong financial acumen and understanding of business impact analysis • Exceptional written, verbal, presentation, and facilitation skills • Experience developing competitive positioning, sales messaging, and field enablement content • Strong stakeholder management and influencing skills • Ability to work cross-functionally and drive alignment without direct authority • Preferred: experience supporting direct and channel sales organizations • Preferred: experience leading or supporting formal Win/Loss programs • Preferred: experience conducting customer interviews, opportunity reviews, competitive deal analysis, and sales feedback sessions • Preferred: knowledge of broadband, managed Wi-Fi, subscriber experience platforms, cloud services, or adjacent technology markets • Preferred: experience leveraging AI, automation, and intelligence platforms to scale competitive programs

🏖️ Benefits

• Bonus eligibility • Benefits package (details provided via employer benefits information)

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