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Sales Operations Business Manager

🔥 21 minutes ago

🌲 North Carolina, South Carolina, +1 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

Where this job comes from

Posted on Mobile Communications America's careers page, not through a job board

First seen by Remote Rocketship 21 minutes ago

Still open on Mobile Communications America's site. Checked 2 minutes ago.

Logo of Mobile Communications America

Mobile Communications America

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Mobile Communications America is a trusted provider of wireless communication technologies, specializing in advanced voice, data, and security solutions. They offer a comprehensive range of products and services including two-way radios, mobile video systems, data solutions, video surveillance, and integrated security systems. With a service-first approach, MCA ensures clients receive tailored solutions designed to enhance safety, operational efficiency, and productivity for diverse industries, including public safety, education, healthcare, and logistics.

📋 Description

• Lead day-to-day sales operations for the Voice division • Own weekly performance reporting and bookings forecasts, highlighting market risks and opportunities for sales leadership • Run forecast calls, commit reviews, and quarterly scorecards; hold sales leaders accountable to deadlines and deliverables • Monitor booked orders daily, explain significant changes and drop-offs to leadership • Investigate and resolve discrepancies across CRM, ERP, and BI systems • Maintain sales hierarchy and territory mappings through organizational changes • Validate recurring reports and reconcile Sales and Finance views of bookings • Support annual bottoms-up bookings planning for sales and service teams • Build territory and coverage models with sales managers and implement approved quota and territory changes • Lead sales operations integration for acquired businesses • Manage reporting for Motorola Solutions channel programs and serve as day-to-day operations contact for Motorola’s channel team • Partner with Finance, Sales Compensation, and Analytics to align data, definitions, and processes • Train sales managers on reporting tools and processes • Automate manual work using low-code and AI tools

🎯 Requirements

• Bachelor’s degree in Business, Finance, Analytics, or a related field, or equivalent experience • 5+ years in sales operations, revenue operations, or FP&A supporting field sales, including ownership of recurring leadership reporting and forecasting • Experience with quota setting and territory planning • Willing to travel as necessary to support company and customer needs • Advanced proficiency in BI tools (Tableau preferred), CRM (HubSpot or Salesforce), and Excel • ERP experience (NetSuite or similar) a plus • Strong understanding of bookings, revenue, pipeline, quota, and forecasting, and how data flows between sales and financial systems • Strong analytical and problem-solving skills • Highly organized, effective communicator who can lead meetings with sales leaders, explain results with evidence, and hold teams accountable to deadlines • Ability to manage fixed weekly deadlines alongside daily ad hoc requests in a fast-paced environment • Experience automating reports with low-code or AI tools (Power Automate, Copilot) a plus • Motorola Solutions or manufacturer channel program experience preferred • Background in two-way radio, communications, or public safety a plus • No sponsorship is available for this position

🏖️ Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions • Equal Opportunity workplace and Affirmative Action employer • Inclusive environment that celebrates diversity

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