People Operations Business Partner

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rezilient Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Rezilient Health is a healthcare company offering a primary and multi-specialty care benefit designed to be both comprehensive and cost-effective for businesses and their employees. It provides integrated healthcare services through its CloudClinics, virtual care, and connected digital devices, allowing employees to access high-quality healthcare efficiently and affordably. The company emphasizes preventative care and sustainable health outcomes while reducing reliance on emergency and urgent care services, thereby lowering overall healthcare costs for businesses. Rezilient Health's innovative approach includes same-day in-clinic and virtual appointments, along with 24/7 messaging access to healthcare providers.

📋 Description

• Oversee employee relations conversations and investigations, documenting properly and ensuring alignment with company standards • Serve as a trusted resource for employees across all levels • Apply federal and state labor law knowledge to employee relations, leave administration, and policy interpretation, including ADA and FMLA • Research state-by-state HR practices and flag compliance considerations as the company expands • Establish documentation standards, habits, and templates for People Operations • Lead employee separations and offboarding with the Head of People Operations and hiring managers • Partner on company-wide bi-annual performance reviews, including design, communication, tooling, timelines, and follow-through • Develop function- and role-level KPIs and People Ops KPIs • Use data and feedback to identify risks, trends, gaps, and opportunities • Coach managers on feedback, performance conversations, accountability, and team effectiveness • Build manager enablement resources, frameworks, templates, and guides • Develop subject matter expertise in the company’s clinical care delivery, operations, and growth strategy • Own leave policy administration end to end • Partner on onboarding program design and execution • Identify learning and development needs, tools, and content • Design, document, and improve scalable People Ops processes, policies, and templates • Co-own the Notion knowledge base with Operations and maintain its scalability • Collaborate with Finance, Legal, Operations, Clinical, Growth, Business Services, and Talent Acquisition • Support organizational change management as the company scales

🎯 Requirements

• 7+ years in People Operations, HR Business Partnering, employee relations, or a closely related role • Experience in a high-growth startup, healthcare, digital health, or multi-site operations environment • Strong working knowledge of employee relations, performance management, onboarding, offboarding, policy creation, and manager coaching • Ability to handle sensitive matters with discretion, empathy, fairness, sound judgment, and proper documentation • Experience designing or significantly improving People Ops programs • Strong communication and relationship-building skills across employees, managers, and senior leaders • Highly organized, execution-oriented, and comfortable managing multiple priorities in a fast-moving environment • Comfortable working in HR systems, people platforms, documentation tools, and AI-enabled tools • Strong problem-solving skills and ability to translate ambiguous situations into clear, actionable next steps • Familiarity with Notion or similar knowledge management tools • Ability to thrive on a small team while building and executing simultaneously

🏖️ Benefits

• Meaningful ownership through stock options • Competitive base compensation • Comprehensive medical, dental, and vision coverage options, with Rezilient contributing toward premiums • Complimentary access to Rezilient's clinical programs for you and your household members • 401(k) retirement plan • Flexible Paid Time Off • Dedicated Paid Sick Leave • 11 paid company holidays each year • Paid family leave • Optional ancillary benefits, including life insurance, disability coverage, and a Health Savings Account (HSA) • Supportive, collaborative, and diverse team environment

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