Account Executive – Omni Agent

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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CallMiner

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

💰 $20M Venture Round on 2022-06

Artificial Intelligence • Customer Experience • Analytics

CallMiner is a global leader in AI-powered conversation intelligence, offering a comprehensive platform for analyzing omnichannel customer interactions at scale. Their solutions are designed to enhance customer experience by leveraging AI-driven insights for sentiment analysis, compliance, fraud detection, and sales effectiveness, among others. CallMiner's technologies are trusted by leading organizations in various industries such as retail, financial services, healthcare, insurance, travel, and hospitality. With their Eureka Platform, they enable companies to deepen their understanding of customer interactions, connecting insights to actionable business improvements and transformational changes.

📋 Description

• Own and execute a business sales plan for existing customers across multiple industries. • Build and manage a strong pipeline through proactive value based selling efforts, marketing campaigns, and relationship development with senior decision makers. • Position CallMiner Omni Agent as a differentiated AI powered solution, articulating clear business value and ROI. • Lead the full automation sales cycle—from initial discovery and qualification through to proposal, negotiation, and close. • Stay ahead of market trends, competitive offerings, and emerging technologies within the AI agent automation space. • Collaborate closely with marketing, product, and customer success teams to deliver compelling customized demos, proposals, and customer specific value narratives. • Represent CallMiner at industry events, conferences, and partner engagements to elevate brand presence and generate new opportunities. • Maintain accurate forecasting, pipeline hygiene, and CRM discipline.

🎯 Requirements

• Deep understanding of the AI agent ecosystem, including key competitors, market dynamics, and buyer priorities and processes. • Strong consultative selling skills with the ability to uncover pain points, build compelling business cases, and influence senior stakeholders. • Exceptional communication, presentation, and negotiation abilities. • Self-starter mindset with the drive to build something, not just maintain it. • Ability to thrive in a fast-moving, innovative environment where autonomy and initiative are essential.

🏖️ Benefits

• quality medical, dental and vision benefits • life and disability insurance • reimbursement programs for both fitness and tuition • 401k matching • generous PTO including an annual volunteer day • paid maternity • parental leave • inclusion and equity in workplace