Director, Business and Revenue Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Cambium Learning Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence

Cambium Learning Group is a company focused on providing essential educational solutions through a family of companies. They create experiences designed to help educators and students succeed by leveraging technology, including artificial intelligence and machine learning. Cambium Learning Group's brands are among the most respected in the edtech sector, supporting meaningful work and innovation in education. Their commitment is reflected in their dedication to making every learning moment valuable and impactful.

📋 Description

• Direct development and execution of annual planning activities supporting the President's plan • Create annual strategic operations plan, department MBOs, business health metrics, and KPIs • Serve as operational lead for major strategic initiatives and projects within Time4Learning and across Cambium Learning Group • Collaborate with Finance, Sales, and Customer Success leadership on pipeline forecasting, revenue predictability, and visibility • Create and manage dashboards tracking key metrics such as pipeline velocity and win rate • Support customer-facing teams with reporting and analytics • Optimize lead-to-cash processes, including lead and pipeline management, contracting, order processing, and billing • Identify operational bottlenecks and lead cross-functional improvement initiatives • Collaborate with department heads to automate tasks and workflows using AI and other technologies • Oversee operations, sales, and revenue-supporting tools, including CRM, order management/fulfillment, payment processor, project management system, and merchant processor • Streamline the sales funnel and post-sale management activities • Drive operational readiness for new products, partnerships, customer segments, and market expansion initiatives • Set up bulk customers on LMS/SIS with Product and Engineering • Collaborate on account provisioning enhancements • Process bulk orders and related reporting • Ensure data accuracy for accounting, licensing, and customer needs • Support the President by bridging executive strategy with daily operations • Enable sales and retention-based teams to achieve revenue goals • Report to the President and work closely with department heads and Cambium Learning Group leaders

🎯 Requirements

• 7-10 years experience in business and/or sales operations, PMO, and/or strategic planning, supporting sales, revenue, and/or customer success • BA/BS degree required in business/business administration or similar field, and/or equivalent experience • Lean Six Sigma, Kaizen, TQM, or BQM certification preferred • Demonstrated success with process improvement in a SaaS/software/technology environment • Data-driven mindset with experience using metrics and KPIs to improve operational performance • Ability to partner with executive leadership and cross-functional teams to translate strategic priorities into operational plans • Hands-on expertise optimizing lead-to-cash processes, including pipeline management, contracting, order processing, billing, account provisioning, and renewals • Proven ability to lead cross-functional initiatives and influence stakeholders across business and technology teams • Strong analytical, project management, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment • Ability to hire, train, and lead a high performing team • Experience supporting B2B business required • Additional experience in B2B2C or D2C appreciated • Reliable cable or fiber-optic broadband internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload for remote work • Ability to actively participate in video-based interviews and ongoing virtual meetings with camera on • Must not use note-taking tools, reference materials, or AI-powered tools during interviews or selection activities unless prior written approval is obtained

🏖️ Benefits

• Remote-first work environment with flexibility to balance work with life • Home or remote office setup cost reimbursement • Monthly team building activities • Cross-functional projects and collaboration opportunities • Reasonable accommodations for qualified individuals with disabilities