BDR Operations Manager

🕒 June 4

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Candescent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2024

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

📋 Description

• Create, document, and continuously improve standard operating procedures (SOPs) for the BDR organization • Design, build, and optimize BDR outreach cadences and sequences aligned to campaign and pipeline generation goals • Develop target account lists for campaigns and prioritize high-potential leads • Develop and maintain reporting dashboards and analytics to track BDR performance, pipeline contribution, and key KPIs • Analyze team performance metrics to identify trends, gaps, and opportunities, and drive process and strategy optimization • Own BDR enablement, including onboarding, training, and ongoing skill development • Collaborate with subject matter experts to develop training content and programs • Drive team engagement and performance through initiatives such as competitions and incentive programs • Manage and optimize sales tools, ensuring system performance, adoption, and alignment with team needs • Evaluate and recommend new sales and marketing technologies to improve efficiency and effectiveness

🎯 Requirements

• Experience in sales operations, revenue operations or a related role preferably supporting a BDR or SDR organization • Proven experience building and optimizing outreach cadences and sequences • Hands-on experience developing reporting dashboards and analyzing sales performance • Proficiency with sales engagement platforms (Outreach, Salesloft, etc.) • Experience with CRM platforms, preferably Salesforce • Familiarity with sales intelligence and prospecting tools (ZoomInfo, LinkedIn, etc.) • Strong analytical mindset with the ability to translate data into actionable insights • Excellent organizational skills with the ability to manage multiple priorities simultaneously • Clear and effective communicator with experience working cross-functionally • Self-starter who can operate independently and drive projects to completion

🏖️ Benefits

• Flexible working hours • Professional development opportunities