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Principal Digital Strategy Executive

🔥 15 hours ago

🤠 Texas – Remote

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⏰ Full Time

đź”´ Lead

đź‘” Executive

đź‘» Ghost score 11%

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Logo of Candescent

Candescent

1001 - 5000 employees

Founded 2024

đź’Ľ Consulting

📣 Marketing

đź’ł Fintech

Consulting • Marketing • Fintech

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

đź“‹ Description

• Own the commercial performance of an assigned portfolio of approximately five to six of Candescent's largest banking clients • Deliver revenue retention and growth through strategic account planning, marketing programs, add-on business, and client innovation plans • Build and maintain executive-level client relationships as the primary point of contact and trusted advisor • Lead onsite quarterly business reviews covering program performance, relationship health, business processes, product satisfaction, innovation priorities, and renewal readiness • Educate clients on the business value of Candescent Banking products and services and translate client needs into strategic recommendations • Prepare proposals, presentations, and business recommendations • Generate revenue through strategic add-on sales and plans to improve end-user adoption and bill pay penetration • Lead pricing and commercial negotiations for renewals, products, and services • Coordinate cross-functional resources to service clients, resolve escalations, and deliver products and commitments • Maintain expertise in Candescent products and services • Represent Candescent at client meetings, conferences, and trade shows • Travel approximately 50% for onsite client engagement and industry events

🎯 Requirements

• Bachelor's degree or equivalent experience • At least five years of experience in the financial services or technology software industry in a sales and/or client management role, with demonstrated revenue quota achievement • Experience in the banking or credit union industry, either as a practitioner or as a vendor serving the industry • Superior written, verbal, presentation, and facilitation skills, including the ability to establish credibility and relationships with C-level executives • Demonstrated proficiency in consultative, solutions-based selling and executive relationship management • Strong business acumen, strategic planning capability, and experience managing operations and escalations • Excellent organizational skills, with the ability to manage multiple simultaneous priorities across several client accounts • Working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and CRM tools • Demonstrated ability to work independently in a remote environment • Must be legally authorized to work in the U.S. without sponsorship • Preferred: SaaS and/or PaaS software solution selling experience • Preferred: Experience managing complex enterprise client relationships with multiple product solutions • Preferred: Demonstrated success driving product adoption, revenue expansion, and subscription renewals

🏖️ Benefits

• Remote work environment • Formal training and continuous self-directed learning • Opportunity to attend client meetings, conferences, and trade shows • Full-time employment

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